Chicken Or Egg &Raquo; Notes To Self By Mark Obrien

I was recently in a conversation with a client. We’ll call her Petunia (not her real name; although, I wish it were). Petunia happens to work in a very large (as in global), very dysfunctional (as in no responsibility or accountability) company that has her beyond frustrated. Part of her frustration is that she’s very responsible and very willing to be accountable. But her responsibility and accountability aren’t acknowledged, rewarded, or reciprocated. During the conversation, I asked a question it had never occurred to me to ask before: Do companies like that breed irresponsibility and... Continue Reading

March 25th, 2024