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What Is Organizational Resilience and How Do You Measure It?

  1. What Is Organizational Resilience and How Do You Measure It? Dave Roberts 40:43

What does it actually take to build a resilient organization — and how do you measure it?

In this episode of the Teaching Journeys Podcast, host Dave Roberts welcomes back Terry Healey — Cancer survivor, facial difference advocate, keynote speaker, business strategist, and author of The Resilience Mindset. Terry draws on his 35-year career as a marketing executive and his deeply personal journey through a rare fibrosarcoma diagnosis to explore what resilience really looks like inside teams, leadership structures, and organizations.

You’ll discover why 83% of people believe they’re resilient, but research shows only 57% actually are — and what organizations can do about it. Terry walks through his 7-dimension resilience assessment framework, covering resourcefulness, capability, alignment, seeking support, hopefulness, Growth mindset, and positive mindset, and explains how leaders can use these tools to build stronger, more adaptable teams.

What you’ll learn in this episode:

• The difference between individual and organizational resilience

• How to conduct a resilience assessment workshop using Terry’s proven framework

• Why emotional intelligence and empathy are non-negotiable leadership skills

• How the REBAR framework (Reflect, Build, Act, Renew) applies to both personal and organizational growth

• Why empowering employees — not micromanaging them — is the foundation of a resilient culture

• The one daily habit Terry recommends for anyone struggling with attitude or adversity

Terry Healey Bio

A survivor of a life-threatening cancer that left him with a permanent facial difference, Terry Healey is an author, keynote speaker, and business strategist. A graduate of UC Berkeley with a thirty-five-year career as a marketing executive, Terry challenges audiences to face adversity and change, and apply his ReBAR resilience framework and principles to gain confidence, build resilience, and find greater purpose and joy in their personal and professional lives. Terry lives in Santa Cruz, CA with his wife Sue.

Learn more at terryhealey.com.

Resources mentioned:

The Resilience Mindset by Terry Healey

To find out more about Dave, go to davidrobertsmsw.com

Dave Roberts LMSW, Author, Podcaster

David J. Roberts, LMSW, became a parent who experienced the death of a child, when his daughter Jeannine died of cancer on 3/1/03 at the age of 18. He is a retired addiction professional and an adjunct professor in the psychology child life department at Utica University in Utica, New York. Dave also teaches psychology classes at Pratt MWP School of Art and Design. He is the host of The Teaching Journeys Podcast, which can be found on Apple, Spotify and other podcast platforms.

Dave has presented workshops at national conferences of The Compassionate Friends as well as for the Bereaved Parents of the USA. He was also a keynote speaker at the 2011 and 2015 national gatherings of the Bereaved Parents of the USA. Dave also co-presented a workshop titled “Helping Faculty After Traumatic Loss” for the Parkland, Florida community in May of 2018, in the aftermath of the mass shootings at Stoneman Douglas High School.

Roberts has been a past HuffPost contributor and has contributed articles to Medium, Open to Hope Foundation, Mindfulness and Grief, Thrive Global, and the Recovering the Self Journal. He has also appeared on numerous podcasts, as well as Open to Hope Television. In 2021,he co-authored and published a book with Reverend Patty Furino titled, When The Psychology Professor Met The Minister.