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The Timetables of Consulting History

The Timetables of History

I bought The Timetables of History, the book pictured above, in 1982. Written by Bernard Grun, Czech historian, philosopher, composer and musicologist, the book began as a translation of the German Kulturfahrplan (The Culture Timetables), first written by German physicist Werner Stein in 1946.

Both books show what is going on at any point in history across several domains. The “American version” I own looks across seven categories:

  • History and Politics
  • Literature & The Theater
  • Religion and Philosophy
  • Visual Arts
  • Music
  • Science and Technology
  • Daily Life

It makes for fascinating reading. For instance, 500 BCE was a busy time.  You can marvel at the fact that within 50 or so years in either direction you find Lao-Tse, Confusius, Buddha, Zoroaster, many early Jewish prophets, the first references to the Torah and the five books of Moses, Persian leaders Darius and Xerxes, the founding of the Roman  Republic, Periclean Athens, Pythagoras, Heraclitus, Hippocrates, Socrates, La Tene Celtic culture with all those swirling designs, “Hanging Gardens of Babylon,” the invention of the turning lathe and carpenters square, and on and on.

In contrast, a thousand years later, in 501 CE, apparently nothing happened across all seven domains. In fact, there were a lot of years like that in the 500s and the 700s.

Consulting History

In my book, Traveling the Consulting Road: Career Wisdom for New Consultants, Candidates and Their Mentors, I trace the history of the profession as we know it from the late 1800s through the early 2000s.  I think it is important for consultants to understand where they came from. I describe two primary streams of consulting, content consultants and process consultants, which developed separately but in parallel.

Many have argued that “there have always been advisors.” Some quote the story of Joseph advising Pharoah in the Bible, (“seven fat and seven skinny cows mean good harvests followed by famine; it’s time for an inventory management and warehousing strategy,”).

I take this point, but still believe that business consultants as a profession started with Frederick Taylor, Arthur D. Little, Edwin Booz, James O. McKinsey, and Marvin Bower on the content side, and Frank and Lillian Gilbreth, and Elton Mayo on the process side.

My Consulting Timetable

I picked up The Timetables of History this morning  and I flashed on my career and the mind-shaking events and influences on the field over the last 50 years.

I started looking at the consulting industry about the time my copy of this book ends, 1978. (There is an updated version published in 2005.) This is after the early Bruce Henderson/Boston Consulting Group (BCG) led “strategy revolution,” and the publication of Michael Porter’s Competitive Strategy, but just before McKinsey consultants Tom Peters’ and Bob Waterman’s book, In Search of Excellence, which encouraged business leaders to focus on culture, “loose-tight” and “close to the customer.”

I was so enamored with the glamour around strategy, and the expert answers of content consulting that I completely ignored the new culture work by Dr. Edgar Schein. I thought consulting was about information, research, analytics and advice.

Of course, I now know business consulting is about helping people change, do things differently, or do different things, to increase revenue or profit, or both. My frame change for consulting over my early career, has been mirrored in the field. “Change management” used to be looked down upon; now in the age of Artificial Intelligence, (AI), it’s a hot discipline.

As I look at the consulting industry during the time I have been following it, I am struck by the impact of technological Innovation and social change on client projects and how the industry worked.  Here are some changes I experienced firsthand:

  • Industry size, structure, competition
    • 1978
      • Dominated by approximately 30 large firms of 20-30,000 consultants each, McKinsey, Booz Allen Hamilton, Arthur D. Little, Big 8 accounting firm divisions, emerging strategy firms like BCG and Bain, and a few mid-market firms, a global market of around $100 million, doing strategy, management, organizational and operations work.
    • Today
      • 1-2 million consulting firms, a global market of over $1 trillion. McKinsey, BCG, and Bain still grab an outsized portion of the press, but small firms and independent consultants now make up 85% of the industry.
    • Client Industries Served
      • 1978
        • It was no accident that my first clients were in the automotive industry. Large manufacturing firms dominated in the early 1980s, banking and insurance in the late 1980s and 1990s. Some of my early work came about because Margret Thatcher was privatizing nationalized industries, British Airways, Short Brothers.
      • Today
        • Technology consulting firms now control the lion’s share of the work and are the largest firm employers. Their work moved from the large technology firms to business as a whole as world business digitized. Technological change drove both client work and consulting process.
  •  Information Age Technology – personal computers, hardware, software, Internet, email, cell phones, smart phones, cloud computing
    • Storage – Intellectual property, knowledge management
      • From libraries, hard copies of reports, librarians, and card catalogues
      • To laptop hard drives, Cloud computing databases
    • Data Collection
      • From “get-in-line,” government and industry association databases, and proprietary client project information, and individual company data collection
      • To “instant access -Internet availability, cloud proprietary databases
    • Data Analysis
      • From centralized, scheduled computer time on mini and mainframes, and individual calculators, and graphical analysis. (I actually started in consulting before Excel – Wha…?)
      • To distributed, individual spreadsheet applications, and high end statistical analysis (SPSS, Minitab, etc.)
    • Presentation
      • From typewritten reports on IBM Selectrics with, carbon paper and whiteout, and acetate “flimsies” or panel boards with Letraset press-on letters and custom artwork
      • To desktop printing and electronically transmitted documents, PowerPoint, computer graphics and animated video
    • Communications
      • From snail mail letters and proposals, payphones and office phones
      • To email, smart phones, and Zoom

In the spirit of The Timetables of History I could go on to other domain events that had a huge impact on consulting, e.g., Y2K, the attacks on 9/11, the 2007-9 financial crisis, the global pushback to globalization, the COVID-19 pandemic, etc. There have been and will be more, but I see technology, specifically artificial intelligence as having the next biggest impact.

“Time keeps on slippin’, slippin’, slippin’ into the future”

As I look over The Timetables of History, it becomes clear that we humans have lived through periods of intense change, often followed by some resistance and regrouping. During the period of my almost forty-year consulting career, the changes were huge. I think we are facing still more huge change, and I’ve hypothesized what some of those changes might be and how to approach them in the short term.

Consultants will adapt, some faster than others. What I think is useful preparation is:

  • Remember where we have come from. History is prelude for the future.
  • There will always be new tools, frameworks and methodologies.
  • Remember, that consulting is about helping people change.

One more thing, in coping with tremendous change, keeping an eye out for absurdity and a finely tuned sense of humor helps.

Technology is our friend. Our chat-bot overlords have our best interests at heart. Soylent Green is rich in protein. Technology is our friend, (?).

What could possibly go wrong? … go wrong… go wrong….

 

The Timetables Of Consulting History &Raquo; Ttcr Arrow Cover Small 1

The post The Timetables of Consulting History appeared first on Wisdom from Unusual Places.

Originally Published on https://wisdomfromunusualplaces.com/blog/

Alan Cay Culler Writer of Stories and Songs

I'm a writer.

Writing is my fourth career -actor, celebrity speakers booking agent, change consultant - and now writer.
I write stories about my experiences and what I've learned- in consulting for consultants, about change for leaders, and just working, loving and living wisely.

To be clear, I'm more wiseacre than wise man, but I'm at the front end of the Baby Boom so I've had a lot of opportunity to make mistakes. I made more than my share and even learned from some of them, so now I write them down in hopes that someone else might not have to make the same mistakes.

I have also made a habit of talking with ordinary people who have on occasion shared extraordinary wisdom.

Much of what I write about has to do with business because I was a strategic change consultant for thirty-seven years. My bias is that business is about people - called customers, staff, suppliers, shareholders or the community, but all human beings with hopes, and dreams, thoughts and emotions.. They didn't teach me that at the London Business School, nor even at Columbia University's Principles of Organization Development. I learned that first in my theater undergraduate degree, while observing people in order to portray a character.

Now I'm writing these observations in stories, shared here for other Baby Boomers and those who want to read about us.

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