Caroline Webb is an executive coach, author, economist, and former McKinsey partner known for translating behavioral science into practical tools for leadership and performance. She joins Michelle Johnston for a smart, energizing conversation about what leadership requires in a world being reshaped by AI, constant change, and rising pressure. She breaks down the pillars of her new book, Leadership Intelligence, including Wisdom, inspiration, and resilience, and offers practical ways leaders can improve decision-making, build trust, reduce Stress, and motivate teams. The conversation is a compelling reminder that human intelligence, not just Artificial Intelligence, will determine how well leaders and teams perform. 

This episode offers practical wisdom for any leader who wants to raise their game, build more resilient teams, and stay deeply human in a rapidly changing world. 

CHAPTERS:
00:00 Welcome and introducing Caroline Webb
00:40 Caroline’s new book and major career highlights
01:35 The seismic shifts shaping leadership right now
02:44 Why leaders need to understand the human mind
03:28 The Leadership Intelligence system explained
05:33 Wisdom, inspiration, and resilience as key pillars
06:04 How leaders can help reduce stress
08:42 Connection, trust, and leading teams well
09:39 Caroline Webb’s journey from economics to leadership
12:12 Why she left McKinsey
13:06 The story behind How to Have a Good Day
14:47 Why 21 leadership situations made sense
15:59 A practical example of wisdom in decision-making
18:34 Shifting perspective from what to who
19:39 Inspiration through competence and connection
22:44 Building connection with intentional team rituals
25:29 Resilience and leading through challenge together
27:49 A real example of human-centered leadership
29:22 Why connection drives motivation and performance
30:40 Three practical leadership takeaways
32:35 Closing reflections and thanks

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Heart’s On Fire

Follow Michelle for more inspiring content:

Watch the podcast on YouTube: https://www.youtube.com/@TheSeismicShiftwithMichelle 
LinkedIn: linkedin.com/in/michelle-johnston-0264b5b
Instagram: instagram.com/michellekjohnston 
Website: https://michellekjohnston.com/ 

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Michelle Johnston Clifton Morvant Professor of Business

Dr. Michelle K. Johnston is a management professor, executive coach, and leadership expert who is the Clifton A. Morvant Distinguished Professor in Business at Loyola University New Orleans.

Her first book, The Seismic Shift in Leadership, The Seismic Shift in Leadership: How to Thrive in a New Era of Connection, is now an Amazon bestseller.

She was recently named A Woman of the Year by CityBusiness and one of the most influential New Orleanians.

Michelle is a celebrated keynote speaker presenting at conferences and events nationwide. She received her Ph.D. in Communication from Louisiana State University and was named to the prestigious 100 Coaches Group, which consists of the top executive coaches worldwide.
For speaking engagements, media, and more, visit michellekjohnston.com.