Welcome back to The Connected Leadership Bytes. In today’s archive episode, Andy is joined by Ben Brabyn, a former Captain in the Royal Marines, former CEO of the renowned London tech company Level39, and a pioneer who helped build one of the world’s first Crowdfunding platforms.

Drawing from his unique career journey—spanning military service, investment banking at JP Morgan, and tech entrepreneurship—Ben shares invaluable insights into how network structures actually work. Andy and Ben explore the surprising similarities between military and corporate networks, how to navigate deep uncertainty through contingency planning, and why radical simplicity is the secret to getting your network to advocate for you. Ben also introduces the concept of the “Conveyors of Confidence”—the unsung heroes who serve as the cultural glue in any successful organisation.

Key Takeaways from This Episode:

1. Listening is the Ultimate Unifying Skill: Whether you are leading Royal Marines, navigating an investment bank, or building a tech startup, the most critical networking skill is the ability to listen. Using your network to gather information, analyse it, and extract Wisdom—not just data—is what drives success across all sectors.

2. Veterans Bring a “Comfort with Uncertainty”: The military isn’t just about shouting orders; it’s a highly collaborative environment that trains leaders to be comfortable with ambiguity. Veterans bring a learned habit of “contingency planning”—constantly analysing the “what ifs” and fallback positions—which is an invaluable asset for civilian companies facing rapid change.

3. Identify Your “Conveyors of Confidence”: Every organisation has people who act as the cultural backbone (similar to Non-Commissioned Officers in the military). These individuals might not bring in the big sales, but they are the “collective memory” of the company. They listen to everyone—from top executives to the cleaning staff—and build the horizontal and vertical trust that holds teams together.

4. Complex Messages Do Not Travel: If your 30-second elevator pitch is packed with intense, complex information, third parties will never pass it on. The best listeners are often the best simplifiers. To truly leverage your network, you must create a simple message that anyone can understand and enthusiastically share.

SELECTED LINKS FROM THE EPISODE

Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube

Connect with Ben Brabyn: Website |LinkedIn |

The Financial Times Guide to Mentoring

Episode 162 Featuring Ben Brabyn

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Andy Lopata Author, Podcast Host and Speaker on Professional Relationships Strategy

Andy Lopata is a specialist speaker on professional relationships, mentoring, networking, and social media strategy. He is a firm believer that professional relationships underpin our success in business, our roles, and our careers. The right relationships with the right people can lead to new business opportunities, investment, collaborative working, innovation, and career progress. We just need to be comfortable approaching those relationships strategically, without making people feel ‘networked’ by us.

Andy has worked in the field of networking and professional relationships for 25 years, working with global giants such as Paypal, GSK, AstraZeneca, Wella, HSBC, Wembley Stadium, the BBC, and the Prime Minister’s Office of the UAE, among many others during that time. He has also worked with leading universities including NYU, Duke University, and Oxford University’s Said Business School.

A regular blogger for Psychology Today, Andy has been quoted in The Sunday Times, The Financial Times, and The Guardian, as well as many other national and regional newspapers and magazines worldwide. He has written or co-authored six books on networking and professional relationships, with his sixth book, "The Financial Times Guide to Mentoring," being published in Spring 2024. He is also the host of The Connected Leadership Podcast and has interviewed globally recognized names in business, academia, sports, and entertainment for the show.

Andy has been inducted into the PSAE Hall of Fame – the Professional Speaking Association Award of Excellence, which was held by only 21 other speakers at the time it was presented. He is a Fellow and a former President of the Fellows’ Community of the Professional Speaking Association (PSA), a Fellow of the Learning and Performance Institute (LPI), and a Member of the Association of Business Mentors and the Meetings Industry Association.