Setting boundaries is one thing. Setting them without feeling like a jerk is another. In this follow-up to their popular boundary-setting episode, Carly and Joe tackle the discomfort head-on and reframe boundaries not as confrontation, but as filters that let the right work through and keep the chaos out.
They dig into the boundaries you already have but never formalized, why being available around the clock actually makes you look less valuable, and how to handle the big three: response times, working hours, and scope creep. Joe shares a war story about working until 2 a.m. for a “urgent” project the client didn’t evaluate for two months, plus a clever premium-pricing trick that makes clients stop expecting instant replies.
You’ll also learn simple, drama-free scripts for pushing back on scope creep, the power of starting every project with a statement of work, and why respect has to flow in both directions, even when a client is paying you.
In this episode:
Want Joe’s statement of work template? Email [email protected] with “SOW” or “statement of work” in the subject line.
Boundaries won’t cost you good clients. They’ll reveal which clients were never going to be good ones in the first place.
Life first. Then business.
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