Bob Sutton | How Leaders Can Become “Friction Fixers” To Make Work Better
- Bob Sutton | How Leaders Can Become “Friction Fixers” To Make Work Better Tanveer Naseer 54:14
Why are some organizations able to effortlessly adapt and transform to meeting changing market conditions, while others seem to be held back by the very processes that are meant to help get things done? According to my very special guest, Bob Sutton, the key comes down to understanding the difference between “good” and “bad” friction.
Bob Sutton is an organizational psychologist, Stanford professor, and best-selling author of “The No Asshole Rule”, “Good Boss, Bad Boss”, and “Scaling Up Excellence”.
In this episode, I sit down with Bob to talk with him about his latest book, “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder” and how becoming a “friction fixer” will help leaders know what they should make easier for their employees to do, what they should make harder, and how to change the way the organization operates for the better.
While I was expecting Bob to be an incredibly insightful and well-informed guest on organizational culture – I hadn’t expected to laugh as much as Bob and I did over the course of the episode – and even before we went on the air.
Listening to this episode, it’s hard not to feel an undercurrent of warmth over the course of the episode, which gives this episode a lovely feel-good mood paired alongside fantastic insights and hilarious stories about how leaders can become “friction fixers” to improve the way their organization works.
To put it another way, come for the laughs, stay for thought-provoking ideas you’ll learn in this engaging conversation.
Noteworthy links:
Buy Bob’s book “The Friction Project” on Amazon*
Learn more about Bob’s work: https://www.bobsutton.net/
Read Tanveer’s article mentioned during the episode: “Encouraging Your Employees To Reach For The Moon” https://tanveernaseer.com/encouraging-your-employees-to-reach-for-the-moon/
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