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Still Using an Outdated Payment Platform? It’s Time to Shift to NPS One

Nationwide Payment Systems

Still Using an Outdated Payment Platform? It’s Time to Shift to NPS One  

If your payment platform feels like it’s working against you — hidden fees, no support, cookie-cutter tools — it’s time for something better. NPS One from Nationwide Payment Systems: human help, transparent pricing, and a complete business ecosystem built to scale.

Presented by Allen Kopelman, CEONationwide Payment Systems-Host of B2B Vault: The Biz2Biz Podcast 


AI OVERVIEW

NPS One is the all-in-one payment platform from Nationwide Payment Systems, in business since 2001. It includes credit card processing, ACH payments, payment links, smart invoicing with QuickBooks sync, a branded customer portal, recurring billing, and multiple pricing structures — all in one ecosystem with human support, transparent pricing, and a dedicated relationship manager for every merchant.

Still Using an Outdated Payment Platform?

If your payment setup feels like it’s working against you — hidden fees, no real support, tools that don’t fit how you actually operate — it’s not just frustrating. It’s costing you Money, time, and peace of mind every single month. There’s something better. It’s called NPS One, and it was built for exactly this moment.

At some point, every growing business reaches the same inflection point. The payment setup that made sense when you were just starting out — quick signup, simple flat rate, good enough — stops being good enough. The fees pile up. The tools don’t talk to each other. You try to reach support and end up in a loop of automated responses. And somewhere along the way, you realize that you built your business around a platform that was never really built for you.

Nationwide Payment Systems has been in business since 2001. That’s 25 years of working with business owners — learning what they need, watching what the industry gets wrong, and building something that actually addresses both. NPS One is the result of that work. Not just a payment gateway. Not just an invoicing tool. A complete business payment ecosystem — built to scale with you, designed to fit how you actually operate, and backed by real human beings who pick up the phone.

If you’ve been tolerating a payment platform that isn’t serving you, this is the shift you’ve been looking for.

Does Any of This Sound Familiar?

You’re not alone — and you don’t have to keep living with it

Signs Your Payment Platform Is Holding You Back

  • You’re paying the same flat rate on every transaction — including debit cards that should cost a fraction of what you’re being charged.

  • You can’t reach a real person when something goes wrong. Support means submitting a ticket and waiting — sometimes for days.

  • Your invoicing, gateway, recurring billing, and accounting all live in separate systems that don’t sync properly and require manual reconciliation.

  • Your payment pages, invoices, and links show someone else’s branding — not yours. Your customers see Stripe, PayPal, or QuickBooks instead of your business name.

  • You rebuild the same invoices manually every month and chase the same clients for payment that should have been collected automatically.

  • You had your account flagged, held, or shut down without warning — and nobody explained why or helped you fix it.

  • Your tools work for most businesses — but not specifically for how your business works. You’ve been bending your operations to fit the platform instead of the other way around.

  • You’re paying for multiple QuickBooks user licenses just so your invoicing staff can access the system they need to do their job.

If more than one of those landed — if you read that list and felt the quiet frustration of recognition — you’re in exactly the right place. These aren’t unusual problems. They’re the majority experience for business owners using generic, volume-first payment platforms. And they’re all solvable.


The Shift: Smarter. Simpler. More Human.

Three things every merchant deserves from their payment platform — and rarely gets

  • Smarter: Real pricing. Real savings. Interchange optimization that actually benefits you — not your processor.

  • Simpler: One platform. One login. One support number. Everything connected, everything working together.

  • More Human: Real people. Real accountability. A partner who knows your business — not a ticket queue that knows your account number.

These aren’t marketing phrases. They’re the specific things business owners tell us were missing from every platform they tried before NPS One. Smarter pricing that passes actual savings through to you. A simpler operational setup that doesn’t require managing three vendors. And a human relationship with your payment provider — so that when something goes sideways, there’s someone on the other end of the phone who can actually fix it.


Then vs. Now: What the Shift Looks Like

From the frustrations you’re used to — to the platform you deserve

Before NPS One: 2.9% on everything — including debit cards that should cost far less. The savings go to the processor, not you. With NPS One: Cost plus pricing passes actual interchange rates to you — including Durbin debit savings as low as 0.5%. Multiple pricing models to choose from, configured for your business.

Before NPS One: Submit a ticket. Wait 48 hours. Get a canned response. Escalate. Wait again. Still no resolution. With NPS One: 24/7 live support from real people who understand your industry and your account — not a rotating help desk reading from a script.

Before NPS One: Gateway here. Invoicing there. Recurring billing somewhere else. QuickBooks not talking to any of them. Reconciliation a monthly nightmare. With NPS One: One platform — credit cards, ACH, invoicing, recurring billing, payment links, customer portal, and QuickBooks sync all in one ecosystem with two-way live data flow.

Before NPS One: Your invoices say “Stripe Invoice” or show a QuickBooks logo. Your payment links go to a hosted page that looks nothing like your business. With NPS One: Fully white-labeled — every invoice, payment link, portal, and customer communication shows your logo, your colors, and your name only.

Before NPS One: Your account was approved in 30 seconds — and later suspended without warning when the platform’s automated risk system flagged something. With NPS One: Full underwriting means your account is built on a proper foundation from day one — structured for your industry, compliant, and built to last without surprise shutdowns.

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Still Using An Outdated Payment Platform? It’s Time To Shift To Nps One &Raquo; B2B 1 1

Still Using an Outdated Payment Platform?

If your payment setup feels like it’s working against you — hidden fees, no real support, tools that don’t fit how you actually operate — it’s not just frustrating. It’s costing you money, time, and peace of mind every single month. There’s something better. It’s called NPS One, and it was built for exactly this moment.

At some point, every growing business reaches the same inflection point. The payment setup that made sense when you were just starting out — quick signup, simple flat rate, good enough — stops being good enough. The fees pile up. The tools don’t talk to each other. You try to reach support and end up in a loop of automated responses. And somewhere along the way, you realize that you built your business around a platform that was never really built for you.

Nationwide Payment Systems has been in business since 2001. That’s 25 years of working with business owners — learning what they need, watching what the industry gets wrong, and building something that actually addresses both. NPS One is the result of that work. Not just a payment gateway. Not just an invoicing tool. A complete business payment ecosystem — built to scale with you, designed to fit how you actually operate, and backed by real human beings who pick up the phone.

If you’ve been tolerating a payment platform that isn’t serving you, this is the shift you’ve been looking for.

Does Any of This Sound Familiar?

You’re not alone — and you don’t have to keep living with it

Signs Your Payment Platform Is Holding You Back

  • You’re paying the same flat rate on every transaction — including debit cards that should cost a fraction of what you’re being charged.

  • You can’t reach a real person when something goes wrong. Support means submitting a ticket and waiting — sometimes for days.

  • Your invoicing, gateway, recurring billing, and accounting all live in separate systems that don’t sync properly and require manual reconciliation.

  • Your payment pages, invoices, and links show someone else’s branding — not yours. Your customers see Stripe, PayPal, or QuickBooks instead of your business name.

  • You rebuild the same invoices manually every month and chase the same clients for payment that should have been collected automatically.

  • You had your account flagged, held, or shut down without warning — and nobody explained why or helped you fix it.

  • Your tools work for most businesses — but not specifically for how your business works. You’ve been bending your operations to fit the platform instead of the other way around.

  • You’re paying for multiple QuickBooks user licenses just so your invoicing staff can access the system they need to do their job.

If more than one of those landed — if you read that list and felt the quiet frustration of recognition — you’re in exactly the right place. These aren’t unusual problems. They’re the majority experience for business owners using generic, volume-first payment platforms. And they’re all solvable.


The Shift: Smarter. Simpler. More Human.

Three things every merchant deserves from their payment platform — and rarely gets

  • Smarter: Real pricing. Real savings. Interchange optimization that actually benefits you — not your processor.

  • Simpler: One platform. One login. One support number. Everything connected, everything working together.

  • More Human: Real people. Real accountability. A partner who knows your business — not a ticket queue that knows your account number.

These aren’t marketing phrases. They’re the specific things business owners tell us were missing from every platform they tried before NPS One. Smarter pricing that passes actual savings through to you. A simpler operational setup that doesn’t require managing three vendors. And a human relationship with your payment provider — so that when something goes sideways, there’s someone on the other end of the phone who can actually fix it.


Then vs. Now: What the Shift Looks Like

From the frustrations you’re used to — to the platform you deserve

Before NPS One: 2.9% on everything — including debit cards that should cost far less. The savings go to the processor, not you. With NPS One: Cost plus pricing passes actual interchange rates to you — including Durbin debit savings as low as 0.5%. Multiple pricing models to choose from, configured for your business.

Before NPS One:

Submit a ticket. Wait 48 hours. Get a canned response. Escalate. Wait again. Still no resolution.

With NPS One:

24/7 live support from real people who understand your industry and your account — not a rotating help desk reading from a script.

Before NPS One:

Gateway here. Invoicing there. Recurring billing somewhere else. QuickBooks not talking to any of them. Reconciliation a monthly nightmare.

With NPS One:

One platform — credit cards, ACH, invoicing, recurring billing, payment links, customer portal, and QuickBooks sync all in one ecosystem with two-way live data flow.

Before NPS One:

Your invoices say “Stripe Invoice” or show a QuickBooks logo. Your payment links go to a hosted page that looks nothing like your business.

With NPS One:

Fully white-labeled — every invoice, payment link, portal, and customer communication shows your logo, your colors, and your name only.

Before NPS One: Your account was approved in 30 seconds — and later suspended without warning when the platform’s automated risk system flagged something.

With NPS One: Full underwriting means your account is built on a proper foundation from day one — structured for your industry, compliant, and built to last without surprise shutdowns.

One Ecosystem. Built to Scale Your Business.

Everything connected. Everyone working together. Nothing left out.

The vision behind NPS One is simple: a business owner should be able to run their entire payment and invoicing operation from one platform, with one support team, and one monthly fee. Not a stack of loosely connected tools. Not a primary platform plus three add-ons. One ecosystem where everything talks to everything else — and where adding a new client, a new payment method, or a new billing structure doesn’t require rebuilding anything from scratch.

“We built NPS One to give merchants real solutions, real people, and real accountability — because payments should help businesses grow, not create risk or confusion.”

Allen Kopelman, CEO, Nationwide Payment Systems


The NPS One Ecosystem

Every tool your business needs — working together in one platform

  • Credit Card Processing — Your Way

    Accept all major cards with the pricing model that fits your business. Cost plus, flat rate, dual pricing, surcharging, or service charge — your choice, configurable by customer or transaction.

  • ACH Processing

    Accept bank account payments for one-time invoices, recurring billing, and large B2B transactions. Lower processing costs than card payments — and fully integrated with the rest of the platform.

  • Payment Links & QR Codes

    Create shareable payment links in seconds. Single-use or reusable. Share by text, email, social media, or print as a QR code. Apple Pay and Google Pay enabled automatically on mobile.

  • Smart Invoicing

    Professional, branded invoices with QuickBooks sync, split payments, deposit billing, installment schedules, automated reminders, early pay discounts, and late fees — fully configurable.

  • Recurring Billing & Autopay

    Set up billing once — fixed amounts on a schedule, or Autopay that charges whatever invoice amount is sent. Customers can enroll themselves through subscription links. Revenue arrives without the manual work.

  • Customer Portal

    A branded self-service hub where customers log in to view invoices, download receipts, see upcoming charges, and update payment information — eliminating the calls and emails that cost your team time.

  • QuickBooks Online Sync

    Two-way, near-real-time sync with QuickBooks Online. Customers, invoices, products, and payments stay current in both platforms automatically — no manual entry, no reconciliation headaches.

  • Nonprofit & Donation Tools

    Multi-campaign donation forms, QR codes for events, automatic tax-deductible receipts, and year-end donor statements available for self-service download — built in, not bolted on.

Credit Card Processing — Your Way

Multiple pricing models. One clear choice for your business.

One of the most meaningful differences between NPS One and every flat-rate platform is pricing flexibility. On Square, Stripe, or PayPal, you get one rate — and that’s that. On NPS One, you choose the structure that fits your business model and your customer Relationships. And whatever you choose, fee management goes deeper than the account level: you can turn fees on or off by customer profile, or override them on any individual transaction.

Available Pricing Models

Model Description
Cost Plus Actual interchange rates + markup. Debit as low as 0.5%. Real savings flow to you.
Dual Pricing Two prices shown upfront. Cash/ACH rate and card rate. Customer chooses. You’re covered either way.
Surcharge Credit card fee added at checkout. Compliantly configured for your state. Debit cards not surcharged.
Service Charge Standard fee applied across transaction types. Clear invoice line item. Common in hospitality and events.
Flat Rate Simple and predictable. One rate on all card transactions. Good for businesses that prefer consistency.
No Fee Added Absorb costs entirely. Still benefit from cost plus savings. Best for specific client relationships or competitive industries.

And the granular control goes even further — if you have a long-term client you’ve agreed to absorb fees for, turn the fee off in their profile. If a specific large invoice warrants waiving the surcharge as a goodwill gesture, override it on that payment alone. Your policy, your exceptions, your control.


The Four Pillars of the NPS One Difference

Human help. Training. Transparency. Trust. Built in from the start.

1. Human Help Desk

Real People. Real Answers. 24/7.

When something goes wrong with your payment processing, the last thing you need is a chatbot and a ticket number. NPS One provides 24/7 live support from people who understand your industry and your account — not a rotating call center reading from a script. Every merchant has a dedicated relationship manager who knows their business and can actually resolve issues on the day they arise.

2. Training

Education Built Into Everything.

Understanding your payment setup isn’t optional — it’s how you protect your business and use the platform to its full potential. NPS One includes in-platform tutorials throughout the software, a school group with webinar replays and product education, and a team that actively explains what you’re paying and why — so you’re never left guessing. Weekly webinars cover platform features, payments education, and new product releases in plain language.

3. Transparency

No Hidden Fees. No Surprise Shutdowns.

Nationwide Payment Systems performs full underwriting for every merchant account — which takes a little longer than an instant approval but means your account is properly structured, compliant, and built to last. Pricing is explained before you sign anything. Fees are visible on every statement. And because we do real underwriting, the sudden account holds and unexplained shutdowns that plague merchants on large platform providers almost never happen here.

4. Trust

25 Years. Still Here. Still Accountable.

Nationwide Payment Systems has been in business since 2001. That Longevity isn’t just a milestone — it’s evidence of a different way of operating. We’re not a platform that approves thousands of merchants a day and deals with the fallout later. We’re a company that takes on clients we can actually serve well, builds relationships that last, and stakes our reputation on the quality of what we deliver. When you’re with NPS One, you’re not a user ID. You’re a business we know by name.


Two Plans. One Ecosystem. Built for Where You Are Right Now.

Start with what you need. Scale into everything else.

NPS One — $39/mo

  • Payment dashboard & virtual terminal

  • Credit card & debit card processing

  • ACH bank account processing

  • Apple Pay & Google Pay

  • Payment links & QR codes

  • Free WooCommerce plugin

  • Developer API & webhooks

  • Multiple pricing structures

  • 24/7 live support

NPS One + Smart Invoicing — $69/mo

  • Everything in NPS One

  • Smart Invoicing with QuickBooks sync

  • Unlimited users, custom roles

  • Recurring billing & Autopay

  • Split payments & deposit billing

  • Branded customer portal

  • Donation tools & tax receipts

  • Subscription & product links

  • Automated reminders & notifications


High-Volume Offer:

Businesses processing $50,000 or more per month can qualify for one month free on either plan. Connect with the NPS One team to see if you qualify and to get a personalized demo of the platform before you commit to anything.

NPS One also runs a weekly webinar series covering the platform in depth — product demos, pricing education, new feature releases, and more. Replays are available on NationwidePaymentSystems.com and in the NPS One School Group (search “NPS1”). Join the group free to access all past and future webinars.


NPS One: Platform & Support FAQ

1. What is NPS One and who is it for?
+
NPS One is an all-in-one payment platform from Nationwide Payment Systems (est. 2001). It is built for small and mid-size businesses that have outgrown flat-rate platforms like Square or Stripe and need a complete, connected infrastructure—including credit card/ACH processing, QuickBooks sync, and real human support.

2. What does “fully white-labeled” mean?
+
It means every customer-facing element—invoices, payment links, and portals—shows your business brand, not ours. Your logo and colors build trust and reduce confusion, as customers never see an unfamiliar third-party processor name on their links or statements.

3. What happens when I have an account issue or chargeback?
+
You reach a real person. Unlike “ticket-only” platforms, we provide 24/7 live support and dedicated relationship managers. Chargebacks are handled with actual assistance in compiling evidence, and because we perform full upfront underwriting, sudden account holds are far less likely to occur.

4. How does recurring billing work?
+
We offer two tools: Recurring Payments (fixed amounts on a set schedule) and Autopay for QuickBooks users (automatically charges any invoice the moment it is sent). Customers can also enroll themselves via shareable Product and Subscription links.

5. Can I turn fees on or off for specific customers?
+
Yes. Fee structures operate at three levels: account-wide defaults, customer profile overrides, and individual transaction overrides. You can easily waive fees for long-term clients or specific large invoices without changing your global settings.

6. What is the Customer Portal?
+
It is a secure self-service hub where your clients can view invoice history, download receipts, and update payment info. For nonprofits, it allows donors to download year-end giving statements without needing to contact your staff.

7. How long has Nationwide Payment Systems been in business?
+
Founded in 2001 in Fort Lauderdale, FL, 2026 marks our 25th year in business. This longevity reflects our commitment to real underwriting and real relationships, led by CEO Allen Kopelman.

8. How much does it cost and how do I start?
+
NPS One is $39/month for the base platform, or $69/month for the full Smart Invoicing suite (including QBO sync and unlimited users). Businesses processing $50,000+ per month may qualify for one month free. Visit NationwidePaymentSystems.com to book a demo.

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ALLEN KOPELMAN CEO, Nationwide Payment Systems | Host of the B2B Vault: The Biz to Biz Podcast

Allen Co-Founded Nationwide Payment Systems Inc. in 2001, with the plan to sell credit card processing services and equipment to merchants in the South Florida area and provide concierge style service for each client. Quickly the company grew to 1000 plus clients and we were had clients all over the United States.
The entrepreneurial bug started early in Allen’s life as comes from a family of business owners and learn about business from early age behind the cash registers at his father’s clothing stores in Miami. Later going to Culinary School in Atlanta and being a Chef, then Executive Chef for Metro Hotels in Dallas, Texas running food and beverage operations in Hotels. In 1992 a move back to Florida and opening a restaurant, catering company and consulting group.
After gaining a couple of years of experience selling merchant services, Allen Co-Founded Nationwide Payment Systems with David Burney. Together the company started and quickly grew, products were added, processing banks and the company became laser focused on technology that would help merchants. Along with that came a focus on hard to place businesses that many banks did not want to work with.

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