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Building Business Super Fans

  1. Building Business Super Fans Jim James 32:08

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Struggling to turn customers and employees into passionate advocates for your business? Discover the art of creating “business super fans” with Frederick Dudek, an engineering-turned-marketing expert who reveals game-changing strategies for building loyalty across B2B and B2C sectors.

Learn how simple gestures like personalised thank-you notes, public recognition, and transparent communication can transform stakeholder Relationships. Dudek shares powerful insights from his 30-year entrepreneurial journey, demonstrating how businesses can differentiate themselves not just through product, but through exceptional total experience.

From setting clear expectations during implementation to celebrating team milestones and involving employees in company goals, Dudek unpacks practical tactics for creating a culture of appreciation. His approach goes beyond traditional sales techniques, focusing on understanding customer objectives and creating meaningful connections that turn clients into raving fans.

Recommended Resources:
Book: “Creating Business Superfans”

Podcast: “Business Superfans Podcast”

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Jim James Champion of the Unnoticed Entrepreneur

I was sold on the power of publicity to meet ambitious goals when I jumped out of the plane ✈ at the age of 17.

Since that slightly foolhardy stunt, I have always been on the side of the business owner who has a great story to tell but doesn't know how to get the recognition they deserve.

Since 1995 I have built brands and businesses as an entrepreneur. I've lived in Africa, America, China, Singapore, and the UK.

In 2022 I sold my PR Agency in Singapore.

Now I consult business owners on how to get noticed, host a podcast, a radio show, and publish books.

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