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E182: Are eCommerce Membership Programs the New Loyalty? – w/ Andy Muntean, Inveterate – At the Coalface Podcast – 29 December 2022

  1. E182: Are eCommerce Membership Programs the New Loyalty? - w/ Andy Muntean, Inveterate - At the Coalface Podcast - 29 December 2022 Jason Greenwood 58:37

Andy is the Head of Product at Inveterate – https://www.inveterate.com/
Inveterate is a SaaS Membership Platform for eCommerce
Brands like Amazon have been leveraging membership programs (eg: Prime) for years as a way to build loyalty and ‘stickiness’ with their customers
They know that if a customer has skin in the game by paying a membership fee, they will want to leverage that program for maximum value, thus creating recurring revenue and ongoing purchases for the brand
Learn how the best brands go ‘viral’ through the network effect of premium membership programs
In this episode, Jason and Andy discuss all things eCommerce membership, customer loyalty and retention

Jason Greenwood Founder of Greenwood Consulting

Jason is the founder of Greenwood Consulting - a specialist B2B eCommerce consultancy.

For 20+ years Jason has been helping brands expertly architect compelling digital shopping & brand engagement experiences.

Jason is also the Founder, Host & Producer of THE ECOMMERCE EDGE Podcast. With 325+ existing episodes and 3 new episodes dropping per week, THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail Tech & trends.

Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business!