Healing Estrangement is the focus of Hey, Boomer podcasts for January 2024. Kimberly Best is a conflict mediator and a previous guest on Hey, Boomer. IF you missed her episode you can find it here. Kimberly is the author of this blog post.
The holidays have come to a close, and for many the joy of celebration was offset with the sadness of loss.  Broken Family Relationships, especially during the holidays, leaves us with feelings of sadness, Grief, anger, loss, and regret. This is the time of year when a lot of people reach out for help, trying to find a way to re-establish broken relationships.Â
In my work in conflict management, I’ve noticed an epidemic of family estrangement – what I refer to as “firing” people that we feel like we can’t get along with.   Conflict is natural in any relationship. However, resolving these conflicts by estrangement will likely lead to further deterioration of the relationship. There are other unintended consequences too, one being how the absence of an estranged loved one effects not just the person they are upset with, but all the rest of the family as well. It can become an act that defines the relationships of generations.
There are a few reasons why we “fire” people, instead of trying to work through our problems. These reasons include the trend toward “boundaries”, which can be used as walls, a culture of blame, and a lack of dispute resolution skills. Sometimes, it’s the result of years of poor communication including assumptions.  Also, when we react in frustration and storm away, it can be difficult for us to find a way to re-establish the relationship due to embarrassment, pride, or fear of the consequences of our behavior.
Following are a few tips for managing ourselves, when in family conflict. There are many more.Â
The first, perhaps, is the most important.Â
Estrangement is a painful process, but it doesn’t have to be a permanent one. We have the power to mend our relationships by changing our actions, showing understanding, practicing empathy, and seeking professional help if we need it. Remember, it’s about negotiation and collaboration, not ultimatums and disconnection. Most relationships are worth working for, and the act of reaching out can itself begin the healing.
 There is a lot of value and hiring a professional conflict manager, whether a conflict coach or a mediator. Only one person needs to be willing to resolve a conflict for the healing process to begin. This is when conflict Coaching is valuable. Families and conflict function in a system. There is almost always a pattern that repeats itself, no matter how much it doesn’t work. One person changing the dynamic changes everything. We don’t know what the change will be, but we do know that the system then must change. One person becoming skilled in conflict management has a huge impact on future communication. Also, it really takes at least two people to argue, so one person changing how they relate is enough to change the dynamic. Conflict coaching is about finding our own power and responsibility and becoming a better communicator, even if we can’t control the outcome.Â
Mediation is becoming recognized more and more as a gold standard for conflict management. It is a way for two or more people to work through conflict and disagreement.  Mediators are trained dispute resolution practitioners, who understand people and conflicts.  Mediators create a safe space for both parties to express their viewpoints without fear of retaliation or judgment. They facilitate confidential, open and respectful dialogue, ensuring that everyone has an opportunity to be heard.  Mediators help clients see and decide a better way forward. They strive to ensure that the resolution is balanced, reasonable, and meets the needs and interests of all parties involved. There are so many tools for managing conflict. Along the process, clients learn conflict management tools and communication skills.
Moving forward, we can decide to diligently choose connection over disconnection, understanding over judgment, and reconciliation over estrangement. Because in the end, family is irreplaceable.
Contact Information for Kimberly:
Kimberly Best, RN, MA
Best Conflict Solutions
615.438.6942
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