Previously seen in Green Sheet Best-selling business strategies – Part 1: In-person selling In the early days of merchant services, salespeople—known as Merchant Level Salespeople (MLSs)—worked hard to convince businesses to move away from paper receipts and embrace electronic authorization. Ironically, after promoting digital convenience, they’d present thick, multi-copy paper contracts and ask merchants to […]

Previously seen in Green Sheet Recommended reading: Your residual report By Allen Kopelman In statistics, the word “residuals” means the difference between an observed data value and predicted data value and could also mean an error. I find this hilarious because in our business of merchant acquiring, there are plenty of residual errors going around. […]