There’s an old saying in the sales world. “The confused mind says NO.” Clearly that has big implications when trying to sell a product or service. A prospect who gets confused by your sales pitch will revert to a NO answer all the time. On the other hand, a clear, concise explanation of the thing you are trying to sell will help close the deal. The same is true of leadership responsibility. A confused mind says NO. If you confuse the people around you, the overall performance will be greatly reduced or even eliminated. An employee’s willingness to perform is centered on their ability... Continue Reading
Posts Tagged With ‘ Giving Feedback ’
In the grand theatre of leadership, there’s a delicate dance playing out on the main stage: the display of expertise. On one hand, we have the confident captains, radiating knowledge like beacons, guiding their teams through uncharted waters. On the other, lurk the know-it-alls, tripping over their own pronouncements, leaving trails of deflated egos and resentful whispers in their wake. The key, then, lies not in shunning expertise, but in mastering a crucial art form: leading with humility. Humility in leadership isn’t about shrinking your brilliance or dimming your light. It’s about harnessing... Continue Reading
The new year stretches before us, a blank canvas full of possibilities. As a business owner, you’re likely brimming with plans and goals, but are you tapping into the full potential of your team? Setting objectives is crucial, but it’s only the first brushstroke. To unleash the masterpiece, we need to delve deeper, fostering personal commitment and unwavering loyalty to the company’s vision, mission, and values. This e-book delves into 12 critical questions designed to ignite individual ownership and propel your team to new heights. These questions are not mere checkboxes; they’re conversation... Continue Reading
We, the captains of our professional and community ships, spend our days steering, navigating, and occasionally throwing out life preservers. We’re problem solvers, decision-makers, and cheerleaders, fueled by the noble ambition to make things better. But in the pursuit of progress, one crucial truth can get swallowed by the waves: you can’t fix what you won’t face. It’s tempting, isn’t it? To tiptoe around the storm clouds, hoping they’ll dissipate on their own. To smooth over cracks in the hull with a fresh coat of paint, ignoring the ominous groans from below. We fear the chaos,... Continue Reading
Overcoming Challenges as Your Business Scales As any entrepreneur knows, building momentum is exhilarating! But riding that wave of success isn’t without its challenges. Here are some of the biggest hurdles you might face and how to navigate them: 1. Scaling Without Sacrificing Quality: Stumbling block: Expanding too quickly can lead to operational inefficiencies, product/service inconsistencies, and compromised customer experience. Maximize opportunity: Implement robust systems and processes to manage growth. Invest in training and talent development to maintain quality standards. Prioritize... Continue Reading
This is a recent post by a good friend and fellow coach, Mike Lejeune. Mike is a senior HR professional who has coached and mentored hundreds of key officers across a wide variety of industries. He hosts his own blog called “Simple Leadership“. Here is his post. On most Fridays, Tommie, my wife, and I grab dinner and a movie to wind down from the hectic pace of trying to run our own businesses balanced with church and civic obligations. She has wanted to see “A Better Life” for weeks but it kept sliding to the bottom of the selection list. I’m glad it finally made it to the top because... Continue Reading
Most managers get their start because they were good workers. They get recognized as being the best performer on the team. There is nothing wrong with that, except… Being a good manager requires a level of leadership. Without the right training and development, you might find that being a manager is a struggle. “Management is about process. Leadership is about people.” To reach your leadership potential, you need to be a fearless, bold, and effective coach. But where do you start? Check out these 7 strategies that will help you become the manager your employees (and company) need you to... Continue Reading
Operating outside of your comfort zone is like stepping into uncharted territory. It requires taking risks, facing uncertainty, and pushing yourself beyond your limits. While it may seem daunting, operating out of your comfort zone can lead to personal growth, new opportunities, and a sense of achievement. We all face moments in our lives when we are looking over the edge of the known into the valley of the unknown. Think about changing jobs, moving/relocating, changing relationships, or being assigned a new role at work. It also applies to those who may be buying or selling a business. Making... Continue Reading
As a manager or a CEO, it is only normal to have that occasional conversation that seems to linger in your mind for days or even weeks. Difficult conversations are hardly soothing, but they can be remarkably productive if handled correctly. Crucial conversations are inevitable in every organizational structure, but with proper preparation, the outcome can be both helpful and meaningful. In this article, we examine seven practical tactics that will help managers have difficult discussions and turn them into a positive experience for all parties involved. Active Listening Active listening is a... Continue Reading
After reading an article from Gino Wickman where he reflected on his mentors, I was immediately sent down memory lane looking back on mine. If you’ve followed my blog or paodcast for long, you likely have heard me tell the story of lifelong mentorship. Being raised the only child of a hard working single Mom, I had dozens of mentors. Mom had the wisdom to recruit and surround me with men who could help me grow. It became such an integral part of my life that I never feared reaching out to add mentors to my circle as the years went by. To this day, I can start doing something and recall one of... Continue Reading