September 24th, 2025
Allen Kopelman
AI Overview This article introduces the “Netflix Effect” as a powerful concept for businesses, defining it as the ability of a brand to use storytelling, personalization, and trend-riding to drive consumer demand and loyalty. It argues that by applying these principles to their own operations, businesses can improve their customer experience and get paid faster. […]
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May 15th, 2023
Steve DiGioia
If you’re in a leadership role, you should know by now that your customers are always evaluating your every move. That’s right, your every move. They’re watching your every decision, every action, and every word. And if you’re not careful, they’ll have no qualms about letting you know when you’ve screwed up. Now, you might […]
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May 8th, 2023
Khudania Ajay
In this article, Ernie Martin, author and marketing communications expert, shares eight universal marketing principles that every entrepreneur must know to achieve this. In a recent KAJ Masterclass Live episode, Ernie Martin, author and marketing communications expert, shared his insights on how entrepreneurs and small business owners can make customers love their businesses. Martin is also […]
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