Hosts:
Justin Shelley – Phoenix IT Advisors | https://www.phoenixitadvisors.com/
Mario Zaki – Mazteck IT | https://www.mazteck.com/
Bryan Lachapelle – B4 Networks | https://www.b4networks.ca/
Joshua Holloway – https://7thdi.com/
What if you could reclaim 1.5 hours every single day — without hiring anyone? In Episode 90 of UnHacked, Justin, Bryan, Mario, and Josh skip the theory and get into the actual mechanics of AI integration. Josh walks through exactly how he connected Claude’s Co-Work feature to his Microsoft 365 mailbox — read-only, locked down, no full system access — and now starts every morning with a fully automated inbox triage, calendar summary, and prioritized action list waiting for him at 7:55 AM.
That’s just the beginning. He’s also built a system that scans every five-star support ticket, drafts a personalized, SEO-optimized Google review request, and parks it in his drafts for a human review before it ever goes out. Result? One Google review for every five emails sent — and a 20% conversion rate he didn’t have before.
The guys do the math live: 1.5 hours a day × $68/hour (fully burdened) × 5 days × 52 weeks = $26,520 back in your pocket every year. And that doesn’t count the new business the Google reviews are driving.
But it’s not all upside — they also talk about what happens when you give AI too much access (spoiler: someone accidentally bought a $3,700 training course on their own credit card), and why “less access = more control” is the Security rule you can’t afford to skip.
Ready to try it yourself? Download the step-by-step setup guide at unhackmybusiness.com, find Episode 90, and follow along.
