Business owners often tell me they know some of their marketing is working they just don’t know which part.  So as a result, they waste a lot of money on the wrong types of marketing. So I invited Sara Nay, of Duct Tape Marketing to join me for a conversation about how business owners can stop wasting money. 

She had some great tips.  

1. Strategic Approach Over Tactical Rush: Many business owners dive into marketing tactics without a clear strategy. Instead of blindly following trends or competitor actions, they should focus on understanding their target audience and crafting messages that resonate on the right channels. It’s about thinking strategically about the entire customer journey, not just individual marketing tactics.

2. Measuring Success and ROI: Another common mistake is not measuring the effectiveness of marketing efforts. Metrics like conversion rates, click-through rates, and customer retention are crucial for determining the success of marketing campaigns. Without proper tracking and analysis, businesses may continue Investing in ineffective strategies.

3. Holistic Marketing Hourglass Approach: The interview introduces the concept of the “Marketing Hourglass,” emphasizing the importance of guiding customers through the stages of know, like, trust, try, buy, repeat, and refer. This holistic approach involves not only attracting new leads but also nurturing Relationships, ensuring customer satisfaction, and encouraging referrals for sustainable growth.

4. Customer-Centric Focus: Successful marketing starts with taking care of existing customers. If businesses fail to retain or satisfy their current clients, no amount of marketing can compensate for poor service or product quality. Prioritizing customer experience and satisfaction lays the foundation for effective marketing efforts.

5. Continuous Optimization and Adaptation: Businesses should regularly evaluate their marketing strategies, track relevant metrics, and adjust their approaches based on data insights. Continuous optimization ensures that resources are allocated effectively and that marketing efforts remain aligned with business goals.

Go to: https://dtm.worldback/growth to learn more.

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LORRAINE Ball Marketing Strategist

After spending too many years in Corporate America, Lorraine said goodbye to the bureaucracy, glass ceilings and bad coffee to follow her passion to help small business owners succeed

Today, this successful entrepreneur, author, professional speaker, and host of a weekly marketing podcast, More than a Few Words, brings creative ideas, practical tips, and decades of real-world experience to every conversation.

As the founder of the Digital Toolbox Community, she helps business owners use internet marketing to grow. And in her spare time, she loves to travel, and take photos. You can see her photos at lorraineball.com