Transforming Relationships with a Servant’s Heart and Effective Communication Jeff Lackey
Unlock the secret to transforming your personal and professional Relationships by embracing a servant’s heart. Join us for a captivating conversation with Jeff as we explore how the timeless principle of loving your neighbor as yourself can lead to more meaningful interactions and a compassionate world. Through Jeff’s insightful stories, you’ll learn how prioritizing others’ needs, even at the expense of your own schedule, can create stronger, more empathetic connections with colleagues, clients, and strangers alike.
In the latter part of our episode, we delve into the power of effective communication through simple, yet impactful personal calls. I share my journey of making brief but meaningful calls to team members across different time zones, uncovering the profound benefits of these quick interactions. We also tackle the common challenge of time constraints faced by leaders and offer practical tips to stay connected with your team. Highlighting a compelling success story of a VP of operations who decertified unions multiple times, we underscore the critical role of direct and personal engagement in effective leadership.
(00:02) Business With a Servant’s Heart
(10:56) Effective Communication Through Personal Calls
Jeff Lackey is a leader with a proven ability to drive significant business growth through strategic talent management. As the CEO of JKL Advisors and former Vice President of Talent Acquisition at CVS Health, Jeff was instrumental in scaling the company from $180B to $320B in revenue by developing a robust global talent strategy that supported the hiring of over 200,000 professionals annually. His work in mergers and acquisitions ensured seamless integration and retention during major transactions, while his diversity initiatives led to 50% of VP+ hires being racially and ethnically diverse.
At Rolls-Royce, Jeff established a global recruiting infrastructure across 70+ countries, doubling recruitment capacity and implementing HR technologies that delivered substantial cost savings. His leadership at Acterna helped grow the company from $100M to over $4B in four years by building a high-impact talent acquisition function. Across his career, Jeff’s teams have successfully hired over 1 million people, demonstrating his capability to scale talent operations efficiently across diverse industries, including healthcare, aerospace, retail, and energy.
Jeff’s insights into talent strategy, operational efficiency, and cultural transformation have made him a trusted advisor and thought leader, sharing his experience through speaking engagements, his podcast, and mentorship roles. You can find his popular podcast (now in Season 7), Growing Your Business with People!, on LinkedIn, YouTube or 17+ audio channels. https://www.gybwp.com
https://www.linkedin.com/company/growing-your-business-with-people; https://www.youtube.com/@jkladvisors; https://feeds.buzzsprout.com/2057493.rss
NEWSLETTER: https://view.flodesk.com/pages/64e2b98cca259e13f0890575
SERVING JOURNAL: https://www.amazon.com/dp/B0CSNSY1M1
PODCAST SWAG: https://millions.co/doing-business-with-a-servant-s-heart-san-jose
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