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Senior Living’s Labor Crisis and the Fix Operators Are Missing | Matt Strange

  1. Senior Living’s Labor Crisis and the Fix Operators Are Missing | Matt Strange Bridge the Gap Network 20:54

The senior living workforce conversation is changing fast, and operators who adapt now will have the advantage moving forward. In this episode of Bridge the Gap, Josh and Lucas sit down with Matt Strange, COO of Procare HR, to unpack the evolving labor landscape in senior housing and what operators must do to attract, retain, and engage frontline teams. Matt shares why predictable scheduling may be one of the biggest hidden drivers of employee retention, revealing ProCare HR’s research around the “14-day scheduling sweet spot” that improves attendance, reduces turnover, and creates workforce stability.

Key Ideas:

  • The current state of the senior living labor market in 2026
  • Why predictable scheduling improves retention and attendance
  • The “14-day scheduling” workforce strategy
  • How geography impacts workforce expectations
  • Competing against Retail, logistics, and remote work opportunities
  • Why culture matters more than compensation alone
  • The connection between employee engagement and resident experience
  • Leadership strategies for rapidly growing operators
  • The role of AI and workforce Technology in senior living
  • How labor analytics can help prevent turnover and Burnout

Meet the Hosts:

Josh Crisp: https://www.linkedin.com/in/joshcrispsocial/

Lucas McCurdy: https://www.linkedin.com/in/lucasmccurdyseniorlivingfan/

Connect with Our Guest

Matt Strange: https://www.linkedin.com/in/strangem/

Learn More about the Procare HR

https://procarehr.com/

Produced by Grit and Gravel Marketing.

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Bridge the Gap Network A Senior Living Podcast

Welcome to Bridge the Gap with hosts Lucas McCurdy and Joshua Crisp. A podcast dedicated to informing, educating, and influencing the future of housing and services for older adults in senior living.