"It’s not about you—it’s about the audience." Dr. Carrie Graham joins Josh to explain why an "Organizational Learning Culture" is the secret weapon for building long-term employee trust. If your team treats training as a "check-the-box" activity, this episode is your diagnostic tool.
From managing "stressed-out learners" to the importance of analyzing feedback without taking it personally, Dr. Graham provides a high-level framework for leaders who want their teams to not just listen, but to retain and apply new capabilities.
In this episode, you’ll learn:
✅ Organizational Learning vs. Learning Organizations: Why the "collective" approach outperforms individual training every time.
✅ The ERA Method: Dr. Graham’s signature framework for Engagement, Retention, and Application.
✅ Iteration over Perfection: Why vision and learning assessments must happen concurrently to bridge organizational gaps.
✅ The "Mingle" Strategy: How to read the room before a single slide is shown to adjust for the emotional state of your learners.
✅ The "Four Agreements" in Training: Why leaders must stop taking critical feedback personally and start using it as a strategic data point.
✅ Embedded Feedback: Why waiting until the last hour of a three-day workshop to ask for feedback is a recipe for bad data.
✅ Closing the Trust Loop: The power of telling your team why you did (or didn’t) change the curriculum based on their previous input.
🔗 Connect with Dr. Carrie Graham:
Her website at: drcarriegraham.com
Get a Free Training Assessment & Subscribe – https://www.drcarriegraham.com/services#training-assessment
Check out her LinkedIn – https://www.linkedin.com/in/drcarriegraham
Check out her YouTube Channel – https://youtu.be/DDqtdQ7hMPc?si=sFyWmLEUpCIrk-9R
And schedule a Calm Consultation – https://www.drcarriegraham.com/schedule-calm-consultation
📬 Contact Josh: [email protected]
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Artwork by: Adam Powell
Music by https://www.bensound.com/free-music-for-videos
License code: MBEOPKV6PYZBUNJJ
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