This is E657:🎓HOW TO PUT EMPATHY AT THE HEART OF THE DIGITAL CUSTOMER EXPERIENCE | MENTORING MOMENTS #179 W/GUEST MENTOR SHAMIR DUVERSEAU | THE ECOMMERCE EDGE Podcast
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🎓 Shamir is the Co-Founder, Managing Director & Chief Strategist at Smart Panda Labs – https://smartpandalabs.com
🎓 Smart Panda Labs helps Legacy B2C enterprises create post-click experiences that turn browsers into buyers and customers into fans
🎓 Shamir was gracious enough to be our guest mentor for this episode of Mentoring Moments – thank you!
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🎓 Welcome to ‘Mentoring Moments’, a sub-series of the Podcast
🎓 Mentoring Moments is composed of clips taken from Jason’s eCommerce Q&A’s – https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood
🎓 We also regularly feature ‘Guest Mentors’ to talk about their own areas of expertise
Enjoy!
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Podcast Home: https://www.greenwoodconsulting.net/podcast
