In this episode of the Lead Up Podcast, host Mike Harbour talks with Hollie Johnson, Chief Operations Officer for Good Samaritan Hospice, as part of the Elite Leader series.
Hollie shares her journey into healthcare leadership and discusses the importance of values-based leadership, emphasizing the role of character and empathy in building resilient teams. The discussion covers Holly’s experiences in navigating cultural transformations, talent development, and her strategies for maintaining employee engagement and retention.
Key insights include the significance of Clarity, repeated communication, and the reinforcement of values to foster a strong organizational culture. Hollie also highlights the critical role of effective hiring processes and continuous leadership development in creating environments where excellence is sustainable and care remains compassionate.
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