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February 3rd, 2026

Customer Experience that Pays More – Vance Morris

  1. Customer Experience that Pays More - Vance Morris 32:50

Are your customers remembering you — or forgetting you? What does your customer journey actually feel like?

In this episode of The Business Ownership Podcast I interviewed Vance Morris. Vance helps business owners get, serve and keep clients for life through creating experiences and response required marketing. He is a Former Birth Control Factory Security Guard turned Disney Leader, turned Bankrupt Out of Work Executive, turned Carpet Cleaner, turned Successful Entrepreneur. In this episode, Vance Morris shares how Disney-level customer experience can transform home service businesses — increasing loyalty, retention, and profits.

If you’re tired of competing on price, this conversation will change how you think about service.

Check this out!

Show Links:

Vance Morris on LinkedIn: https://www.linkedin.com/in/vancemorris

Vance Morris Website: https://vancemorris.com/

Deliver Service Now Website: https://deliverservicenow.com/

Book a call with Michelle: https://go.appointmentcore.com/book/IcFD4cG

Join our Facebook group for business owners to get help or help other business owners!
The Business Ownership Group – Secrets to Scaling: https://www.facebook.com/groups/businessownershipsecretstoscaling

Looking to scale your business? Get free gifts here to help you on your way: https://www.awarenessstrategies.com/

Michelle Nedelec has over 20 years of experience in Executive Coaching, working with clients ranging from 8 figures to solopreneurs. Michelle runs the creative side of her Infusionsoft Done-For-You Marketing Tech services company, doing Marketing and Business Automation, helping entrepreneurs with Lead Generation, Sales Conversions, and increasing their profits and revenue through maintaining their Infusionsoft (Keap Max Classic) through her company, Awareness Strategies at www.awarenessstrategies.com