In this episode of Printing’s Alive, Jon Bailey from Precision Proco discusses the company’s evolution, specialization, and commitment to a customer-centric approach. The conversation delves into innovation, the role of customer feedback in shaping marketing strategies, and the impact of company size on culture and leadership. John highlights the importance of employee engagement, the leadership approach, and their recruitment philosophy. The episode also covers storytelling, industry gossip, and the exchange of ideas. Mental Health awareness and work-life balance are emphasized as crucial components of a healthy work environment. The episode concludes with John’s closing remarks and a glimpse into future plans.

(0:10) Introduction of John Bailey from Precision Proco
(1:10) Precision Proco’s evolution, specialization, and customer-centric approach
(5:00) Innovation, customer feedback, and marketing strategies
(6:47) Company size, culture, leadership, and employee impact
(13:10) Employee engagement, leadership approach, and recruitment philosophy
(21:45) Storytelling, industry gossip, and sharing ideas
(32:29) Mental health awareness and work-life balance
(36:22) Closing remarks and future plans

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Warren Werbitt The Print Whisperer

Warren Werbitt is a passionate print industry veteran, entrepreneur, and advocate with over 30 years of experience under his belt. Known globally as The Print Whisperer, Warren built and ran one of Canada’s most successful printing companies, scaling it to over 120 employees and $20 million in sales before pivoting to coaching and consulting.

Today, Warren helps print shop owners and industry suppliers thrive by offering honest, no-fluff advice on business strategy, marketing, sales, and operations. He’s the host of the global podcast Printing’s Alive, author of the book Printing’s Alive: A Tale of Ink, Innovation, and Industry Wisdom, and a sought-after speaker who brings authenticity, humor, and deep industry knowledge to every stage.

Warren is on a mission to inspire the next generation of printers, promote the value of print in a digital world, and show that success is possible—at any age—with passion and perseverance. When he’s not talking about print, he’s probably out fishing for musky or sharing life lessons over a good drink and a better story.