In this episode of KAJ Masterclass LIVE, host Khudania Ajay sits down with Greg DeVore, CEO of ScreenSteps and author of “Find and Follow,” to delve into the art of transferring knowledge to employees faster. Discover practical insights and strategies to streamline the onboarding process, reduce supervisor Burnout, and enhance overall employee performance.
🔥 5 THINGS YOU’LL LEARN IN THIS VIDEO🔥
Strategic Knowledge Transfer: Learn how to strategically approach knowledge transfer, avoiding the overwhelm of trying to make employees memorize everything.
Prepare System: Explore the “Prepare” system from the “Find and Follow” framework, focusing on the end goals and tasks to determine the need for digital guides and foundational knowledge.
Tribal Knowledge Challenges: Understand the pitfalls of relying on tribal knowledge within an organization, especially in the context of remote work, and discover solutions for more efficient knowledge sharing.
Effective Onboarding: Gain insights into the optimal timing for knowledge transfer—during the onboarding process. Learn how to create a repeatable onboarding process that gets employees up to speed quickly.
Find and Follow Framework: Delve into the “Find and Follow” framework, uncovering the importance of three essential tools—reference information, checklists, and decision trees—for creating a GPS-like system that enhances employee efficiency.
🔥 CHAPTERS & TIMESTAMPS 🔥
00:00 Introduction
01:24 Knowledge Transfer Framework Overview
03:32 Onboarding New Employees
04:42 Benefits for Organizations
06:09 Tribal Knowledge
07:16 Best Time for Onboarding
08:20 The Find and Follow Framework
09:47 Building a Knowledge GPS
11:07 Types of Digital Guides
12:15 Adoption Challenges
13:20 Productivity Improvements
14:25 Overcoming Resistance
15:09 Best Suited Organizations
16:26 ScreenSteps Company Overview
18:13 Knowledge Operations Platform
19:23 Getting in Touch
💼 BUSINESS INQUIRIES 💼
For partnership opportunities and inquiries, contact us at: [email protected]
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🎙 ABOUT THE GUEST 🎙
Greg DeVore is the co-founder and CEO of ScreenSteps, a company dedicated to helping organizations transfer knowledge to their employees more efficiently.His career in training began 20 years ago in the film scoring industry, where he taught composers to utilize Apple’s Logic platform. This experience paved the way for opportunities to design e-learning solutions for medical devices for prominent companies such as GE, Siemens, and Philips.
As the CEO of ScreenSteps, Greg collaborates with organizations of various sizes to replace ineffective training programs with efficient knowledge transfer strategies, enabling them to onboard employees at least 50% faster.
Connect here:
https://www.screensteps.com/find-foll…
🎤 ABOUT THE HOST 🎤
Your host, Khudania Ajay, is a seasoned content entrepreneur, podcast host, and independent journalist with over two decades of media industry experience. Having worked with prestigious organizations like CNBC (India), Reuters, and Press Trust of India, Ajay is now dedicated to helping you succeed through his LIVE Masterclasses. Connect with Ajay on LinkedIn: / ajaykhudania
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