Have you ever wondered how a business sustains during unforeseen situations or disasters? Have you ever pondered on the profound impact of up-to-date software on customer service? Let’s explore together as our guest Erica, an expert in business continuity, takes us on a journey through the critical, yet often overlooked, aspects of business continuity. She enlightens us on how unchecked rapid Growth can lead to dire consequences and how positive and negative disruptions can shape a business’s culture.
Dive into the significance of a well-crafted business continuity plan, especially for Small Businesses that often lack one. Erica shares her mission to arm business owners with the necessary tools and information to craft their continuity plan. Drawing from the impressive continuity plan of the Waffle House, we discuss the escalating frequency of natural disasters due to climate change and the importance of being prepared.
In this knowledge-packed episode, Erica uncovers the goldmine in data-driven decision-making in business continuity and the Wisdom in Estate planning. We explore the looming threat of spoofing and how businesses can shield themselves from it. She shares practical steps for companies to remain prepared for any situation and avoid costly mistakes. We wrap up this enlightening session by underlining the necessity of a robust continuity plan for international corporations to succeed. Don’t miss out on these invaluable insights. Join us!
(00:01 – 00:33) Business With a Servants Heart Podcast (31 Seconds)
(03:32 – 04:58) Managing Tech Updates and Continuity (86 Seconds)
(07:50 – 08:34) Joe Biden’s Controversial Wedding Stunt (43 Seconds)
(17:23 – 18:24) Forward Thinking and Preparation Importance (60 Seconds)
(22:15 – 23:12) Understanding Business Continuity and Vendor Reliability (56 Seconds)
(26:37 – 27:57) Business Continuity (80 Seconds)
(31:37 – 33:31) Cost of Inaction in Continuity Planning (114 Seconds)
Recovering lawyer, veteran, certified business continuity professional, professor of emergency management for a graduate program, Amazon Best Selling author (How to Not Kill Your Business: Grow Your Business in Any Environment, Navigate Volatility and Successfully Recover When Things Go Wrong), quoted "expert" (their word), invited speaker, and generally a hoot (so I’m told).
www.eaasc.com
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Contact Host Steve Ramona
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https://www.linkedin.com/in/steveramona/
Intro Song is “Connected" from the “Gratitude” Album by James Kevin O’Connor Music Row Recording Artisthttps://open.spotify.com/track/5u7vgVTItXKAJcNwImg7E4?si=90baa52f0bab468b&nd=1
