The Book Leads – Episode 61: Hesha Abrams & her book, Holding The Calm: The Secret To Resolving Conflict And Defusing Tension
Hesha has a storied career in corporate and international mediation, shifting from a practicing attorney before that. Walking me through her career and book, we talk about the power and role of connection when it comes to mediation and understanding each other.
She gets conflict. She gets what mediation is and what it can do. She’s a glass-full kind of mediator but without any Pollyannish Toxic Positivity getting in the way. She sees the possibilities but calls it like she sees it. That balance contributes to her success.
Even though Hesha’s work is in mediation, resolving conflict after it’s start, what this conversation with Hesha reinforced in me is the power of service, of giving back just as much as, if not more than, we take.
So much of what we talk about here is avoiding getting to that point of contention in the first place by serving and being there for each other.
There’s a way we can help stop the constant toxicity enveloping the world. And it begins with us. Little acts of impact we can carry out, which set a ripple effect in motion. The power of Micro-Interactions also came up in my conversation with Jim Frawley in Episode 45 of The Book Leads.
Episode Highlights
The MAIN QUESTION underlying my conversation with Andrew is, For all the rights given to you in this world, do you understand your responsibility to give back?
About Hesha
Hesha is an internationally acclaimed master attorney mediator, with a unique talent to manage big egos and strong personalities and a keen ability to create synergy amongst the most diverse personality types, driving them toward agreement. By Holding the Calm, she uses innovative approaches to deal making, specializing in crafting solutions for complex or difficult matters. During her 30+ year career, Hesha has resolved thousands of cases, both large and small, in every conceivable area, creating settlements worth billions of dollars, saving clients billions more, including a dispute over the secret recipe for Pepsi. Holding the Calm is her insightful, practical, easy to use tool kit, forged in the trenches of resolving human conflict. Its secrets will enable you to know how to approach every situation to prevent explosions, disarm conflicts, and reduce drama. Holding the Calm is Hesha’s contribution to help make our world, businesses, and Relationships less acrimonious and more harmonious
Learn more about Hesha
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