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March 3rd, 2026

187 Your Worst Habit Sets Culture with Lisa Johnson

  1. 187 Your Worst Habit Sets Culture with Lisa Johnson Anthony Franco 43:50

Your company already has a culture. You just didn’t design it.

Every founder talks about building culture intentionally. But culture isn’t built during the retreat or the values workshop – it accumulates in every decision you make under pressure, every behavior you let slide, and every pattern you carry into the office from your personal life. Lisa Johnson, co-founder of Been There Got Out, built her business through ten years in the legal system and over one hundred court appearances. Her insight on culture isn’t theoretical.

This episode breaks down why “we’re a Family here” is the most dangerous phrase in your company, how to time-box Grief so difficult experiences don’t run your team, and why authenticity in leadership isn’t the same as Trauma dumping on the people who depend on you. Anthony Franco and Chris Franks also dig into how founders’ personal struggles – divorces, failures, conflict – either become culture assets or culture liabilities, depending on how intentionally they’re processed.

If your stated values and your actual reward patterns don’t match, this episode is for you.

Keywords: company culture, founder leadership, culture design, leadership authenticity, organizational culture, founder mindset, trauma and entrepreneurship, building teams, founder stories

Anthony Franco Entrepreneur and Chief AI Officer

Most AI advice comes from people who have never built anything. Anthony Franco has built seven companies and exited six, including Effective Inc., a UX consultancy that served 40% of the Fortune 100, grew to $50M in revenue, and was acquired by WPP. The rest spanned consumer products, AI platforms, wireless networks, marketing software, and real estate. That track record is why he approaches AI differently: he has seen how organizations actually adopt technology, where they break, and what it costs when they get it wrong.

He coordinates contributions to AI First Principles, an open-source framework that gives teams a shared foundation for AI decisions. He wrote The WISER Method to turn those principles into something practitioners can run in the field. As Chief AI Officer of First Strategy, he works directly with companies on AI automation and go-to-market strategy.

He also co-hosts How to Founder, a podcast about building companies without the mythology.