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82. Your IT Company Is Probably Not Patching Your Systems — Here's How to Catch Them

  1. 82. Your IT Company Is Probably Not Patching Your Systems — Here's How to Catch Them 28:28

Hosts:
Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/

Note: Co-hosts Mario Zaki and Bryan Lachapelle are absent this episode — they’re representing their firms at a trade show in Dallas.

Did you know there are 130+ new Cybersecurity vulnerabilities discovered every single day? That’s nearly 50,000 last year alone — and the number is growing exponentially, fueled in part by AI-powered attacks. In this solo episode, Justin Shelley breaks down one of the most overlooked and mismanaged areas of cybersecurity for small and mid-sized businesses: patch and vulnerability management.

Most business owners assume their IT company is handling it. Most of the time, they’re wrong.

In this episode, Justin covers:

  • What patching actually is — and why it’s far more complex than “set it and forget it”
  • The CVE list — the publicly available database of known vulnerabilities and why it should terrify you
  • Zero-day vulnerabilities — what they are and why they’re especially dangerous
  • The reactive spiral of death — the real reason your IT company may be dropping the ball (and it’s not because they don’t care)
  • The reboot problem — why something as simple as restarting a computer is one of the biggest obstacles to keeping your business secure
  • Legacy systems and blind spots — Windows 10, old software, browsers, firewalls, and all the things that aren’t getting patched even when you think they are
  • Two specific questions you should be asking your IT company right now — and what to do if they can’t answer them

Justin also shares a personal story about a client breach caused by an outdated version of Microsoft Office — one that nearly destroyed that business and ended a client relationship — to illustrate just how real and costly this problem is.

This is episode 8 of the Cybersecurity Basics series. If you haven’t already, go back and listen to the previous episodes on frameworks, identity and access management, endpoint Security, backups, email phishing, and network security.

🎯 Free Resource: Want to know if your business is actually protected? Visit unhackmybusiness.com
for show notes, the full video recording, and to schedule your free cybersecurity risk assessment with Phoenix IT Advisors — no matter where you’re located.

Justin Shelley has been in love with technology since his father brought home an Apple IIe when he was just 12 years old. But more than technology, Justin loves the world of business and entrepreneurship. As a child, he watched his parents struggle, and eventually lose their first business. Today his passion is helping his clients leverage technology to build their businesses, with the ultimate goal of preventing them from losing everything in the event of a cyber attack.

Cybercrime is everywhere, and class-action lawsuits are following in the wake. This deadly combination is destroying businesses and lives. Justin has a simple formula that will prevent both.