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July 6th, 2025

RICHARD ROUTMAN: We Need to Talk About What's Happening to Our Elders

  1. RICHARD ROUTMAN: We Need to Talk About What's Happening to Our Elders Susie Singer Carter and Don Priess 57:15

Alzheimer's and elder care demand our attention not just because millions endure them, but because the systems that are supposed to protect our most vulnerable are fundamentally broken. In light of the upcoming release of our documentary, No Country For Old People; a Nursing Home Exposé, August 1st on Amazon, my producing partner and today's guest host, Rick Mountcastle (whose work prosecuting Purdue Pharma was dramatized in Hulu's “Dopesick”) and I are turning our focus on elder abuse.  

In this powerful episode, we're joined by Richard Routman, whose 14-year career at the Department of Health and Human Services gave him a front-row seat to nursing home neglect cases, pulls back the curtain on why elder abuse persists despite seemingly robust regulations. The reality is sobering: residents fear retaliation if they report mistreatment, staff worry about losing jobs if they speak up, and facility administrators actively obstruct investigations by altering records or instructing employees to “forget” incidents when questioned by surveyors. Meanwhile, the regulatory landscape remains fragmented between federal agencies, state surveyors, Adult Protective Services, and law enforcement—creating dangerous gaps where abuse reports disappear.

Most troubling is how Money influences the entire system. The nursing home industry spends hundreds of millions annually on political contributions and lobbying, effectively buying themselves protection from meaningful reform. As Richard notes, ordinary citizens advocating for better care are “fighting with sticks” while the industry fights “with guns.”

Yet this conversation offers hope through specific action steps. Every county has a Commission on Aging that citizens can join to question officials and advocate for improved oversight. Families should learn their rights regarding documenting care—in many cases, they can legally record conditions despite what staff might claim. Most importantly, Richard reminds us that cultural change starts with rejecting the ageism that treats elder abuse as somehow less urgent than child abuse.

Don't miss our documentary “No Country for Old People” launching on Amazon August 1st. Until then, remember that knowledge, community action, and Love remain our most powerful tools against a system that too often fails those who built our world.

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Be a ROAR-ior!! JOIN THE R.O.A.R. MOVEMENT for quality long term care! Visit the No Country For Old People Website for more information.

YOU CAN ALSO SUPPORT THE ABSOLUTELY CRUCIAL PROMOTION OF OUR DOCUMENTARY “NO COUNTRY FOR OLD PEOPLE” BY MAKING A TAX DEDUCTIBLE DONATION THROUGH THE NATIONAL CONSUMER VOICE HERE

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Susie Singer Carter Love Conquers Alz Podcast

Susie Singer Carter is a multi-award-winning writer, director, producer, actor, podcast producer, and host. A versatile filmmaker, Susie is best known for writing, directing, and producing the 2018 Oscar Qualified short film, MY MOM AND THE GIRL starring Valerie, writing and producing BRATZ THE MOVIE for Lionsgate, and co-producing SOUL SURFER for Sony. During a 3-script blind deal at Fox TV, Susie wrote, produced, and directed SURVIVING HAWKING, an adult animated pilot starring Brian Cranston and Adam Brody.

In the spring of 2024, Susie will direct the screenplay, RUN, a dramedy that she adapted from the book PLAIN JANE. Ms. Singer Carter also produces and hosts the podcast LOVE CONQUERS ALZ (BEST PODCAST 2020 New Media Film Festival/#4 on Feedspots’ 2023 25 Best Alzheimer’s Podcasts). Susie is also the co-creator, co-writer, and director of the horror/comedy narrative podcast I LOVE LUCIFER nominated for Best Audio Fiction 2023 Indie Series Awards.

Currently, Susie is producing the docu-series, NO COUNTRY FOR OLD PEOPLE, critically needed documentary inspired award-winning filmmaker, Susie Singer Carter's (Oscar Qualified “My Mom and The Girl” starring Valerie Harper, Soul Surfer) experience tackling the front lines of our broken Long Term Care/Nursing Home System while caring for her beloved mother who, despite best efforts, died July 17, 2022 from what was inarguably egregious nursing home neglect and abuse.

Susie really understands the power of storytelling. This film promises to pack a much-needed gut punch that will force the public to look at our health-care system that is literally collapsing around us. Susie has partnered with former US Prosecutor and Attorney General, Rick Mountcastle (portrayed in the Hulu miniseries, “DOPESICK”), who spent years investigating and prosecuting nursing homes chains for fraud. She has attracted an impressive list of the most respected and staunch advocates to contribute to the film. She and her partners are currently raising the remainder of the budget to finish the project. They are fiscally sponsored by The National Consumer Voice for Quality Long Term Care which provides them a 501(c)(3) status. Tax-deductible donations can be made here: http://act.theconsumervoice.org/documentary

Susie is a sought-after speaker and has appeared in many Alzheimer’s awareness campaigns for Alzheimer’s Los Angeles. She proudly emceed the 2022 San Fernando Valley Alzheimer's Walk and hosts the WGA’s 3rd & Fairfax Podcast.