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March 21st, 2022

Milena Lanz, Maternal Child & Health Consortium: Conversations for Long-Term Client Relationships

  1. Milena Lanz, Maternal Child & Health Consortium: Conversations for Long-Term Client Relationships Dr. Laura Sicola 32:33

Creating an impact requires a coordinated effort with many levels of communication and trust. Milena Lanz understands this challenge and reveals what her organization has learned about the communication systems necessary to support mothers, families, and the professionals that serve them. During this conversation Laura and Milena discuss how Milena’s organization is making an impact in the Toronto community, how her team navigates cultural and language challenges, and how she is working to improve the training process for establishing long-term relationships with clients.

 

Here are a few things you’ll learn during this conversation:

  • How Milena’s team works with providers to support the community
  • The importance of helping stakeholders and donors feel involved in the mission
  • How the organization focuses on different needs for different audiences when sharing program information
  • Why calmness is the key to having tough conversations
  • Why making time for personal needs improves your ability to serve others

 

During the 24 Hour Influence Challenge Milena encourages you to create a positive mindset in a difficult situation and focus on creating an impact through small acts of kindness.

 

About Milena Lanz:

 

Milena brings over 25 years of experience in leading nonprofit efforts in Greater Philadelphia and has a passion for supporting under-served children and families. Before becoming Executive Director in 2016, she spearheaded a county-wide effort to research best practices and evidence-based strategies in Trauma-informed care by the study of Adverse Childhood Experiences (ACEs) at Home of the Sparrow, while also serving as Board member for MCHC. Between 2004 and 2012, she managed MCHC’s flagship Healthy Start program and became Senior Director of Healthy Start and Family Benefits. Before joining MCHC, she worked at Congreso in Philadelphia for four years in the Women’s Wellness Division, overseeing the Education component of the domestic violence and parental education programs.

 

You can learn more about the Maternal Child and Health Consortium here:

Phone number: 610) 344-5370

Website: ccmchc.org

 

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

 

You can connect with Laura in the following ways:

 

LinkedIn: https://www.linkedin.com/in/drlaurasicola


LinkedIn Business Page: 
https://www.linkedin.com/company/vocal-impact-productions/


YouTube: 
https://www.youtube.com/channel/UCWri2F_hhGQpMcD97DctJwA


Facebook: Vocal Impact Productions


Twitter: 
@Laura Sicola 


Twitch: 
https://www.twitch.tv/vocalimpactproductions


Instagram: @VocalImpactProductions

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Laura Sicola Leadership Communication & Influence Expert, Speaker, Author, Podcaster

Dr. Laura Sicola is a leadership communication and influence expert, speaker, author of Speaking to Influence: Mastering Your Leadership Voice, and host of the podcast, Speaking to Influence: Communication Secrets of the C-Suite. Her mission is to transform executives into confident, inspiring leaders whether live or virtually in order to get the results they want and turn their vision into their legacy. As the founder of Vocal Impact Productions, she has trained and coached executives at Comcast, IBM, the US Department of Commerce and Women Against Abuse along with politicians, business owners and non-profit leaders from around the world.

Laura’s TEDx talk, “Want to Sound Like a Leader? Start by Saying Your Name Right,” has nearly 7 million views, and she has been featured on programs such as Fox & Friends First, NBC10 @Issue and PHL 17. She has also spoken to thousands at conferences such as the Professional BusinessWomen of California Conference and the PA Conference for Women.

Laura received her PhD in educational linguistics from the University of Pennsylvania, where she also taught from 2001-2013.