In this episode of the Renowned Leadership podcast, your host, Stephen Morris, engages in an enlightening conversation with the accomplished Darren Tessitore. Join us as we delve into the fascinating journey of Darren Tessitore, a journey that led him to become an authority in public speaking and a respected figure in the world of business leadership.

Darren’s Journey to Public Speaking: Darren shares his inspiring journey to becoming a public speaking expert. From his humble beginnings to his current position, Darren’s story is a testament to the power of determination and continuous self-improvement.

Observation: A Cornerstone of Leadership: Discover the significance of observation in the realm of leadership and business. Darren and Stephen explore how keen observation can lead to invaluable insights and improved decision-making.

The Crucial Role of Reviews and Customer Service: In today’s business landscape, reviews and customer service can make or break a company. Darren and Stephen emphasize the importance of reviews and share their insights on customer service strategies. Balancing Automation and

Personalization: Learn about the delicate balance between automation and personalization in encouraging customers to leave reviews. Darren and Stephen provide actionable advice for businesses looking to enhance their review collection processes.

Handling Negative Reviews with Grace: No business is immune to negative reviews. Discover how Darren and Stephen discuss the impact of negative feedback and share their thoughts on taking responsibility for any missteps.

Gamifying the Review Process: Darren Tessitore introduces an intriguing concept: gamifying the process of asking for reviews. Find out how this innovative approach can significantly increase the number of reviews your business receives.

Delivering Value and Exceeding Expectations: The conversation highlights the importance of integrity and ethical business practices. Darren and Stephen stress the significance of caring for customers and going above and beyond to deliver more than expected.

Leading Like Champions: Darren shares his valuable advice on leading like champions in the business world. Discover the principles and strategies that can set your leadership style apart.

Zoom’s Rise to Prominence: As a bonus, the discussion briefly touches on the meteoric rise of Zoom during the COVID-19 pandemic. Darren and Stephen explore how Zoom surpassed other platforms and discuss its standout features.

Join us for an informative and engaging conversation that covers a wide range of topics relevant to business, leadership, and customer service. Darren Tessitore’s insights and experiences provide valuable lessons for leaders and entrepreneurs seeking to thrive in today’s competitive landscape.

Visit Darren’s website at:

https://thrivereviews.io/

And check out all the cool new stuff I have going on at:

https://www.renownedleadership.com

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Stephen Morris Executive and Professional Development Coach

Lead like a Champion with Purpose and Impact

With over 21 years of military and corporate leadership experience, I am here to help you take your leadership and career to new heights. As a Leadership Development and Career Coach, I am dedicated to empowering individuals with the skills and strategies they need to become authentic, influential leaders. Join Renowned Leadership and unlock your full leadership potential today.