1. Rachael Jones - CEO, Syntax, a Redesign Health Company: Stakeholder Messaging and Radical Accountability Dr. Laura Sicola 31:19

This week Rachael Jones shares how her organization is turning stakeholders into teammates and making value-based care work for everyone involved. Listen in as Laura and Rachael discuss issues that cause friction around patient care, how Rachael navigated being an outsider and bringing a team together after a merger, the clarifying questions that matter most.


Here are a few things you’ll learn during this conversation:

  • Why Rachael uses the mantra “Clarify role. Clarify goal.”
  • The Importance of the Three C’s – Communication, Consensus Building, and Collaboration
  • Why Radical Accountability is valuable in emerging leaders
  • How to shift the energy of your team
  • Strategies for holding conversations with an underperformer


During the 24-Hour Influence Challenge, Rachael encourages you to ask yourself three questions: What’s your win? What’s important now? What’s one thing you could do to move forward?


These questions are based on the book Essentialism by Greg McKeown: http://bit.ly/3i7XYjh


About Rachael Jones:


Rachael Jones is an award-winning healthcare executive, thought leader in advancing Value-Based Care, and self-proclaimed “healthcare analytics nerd” adept in telling stories with data.

As a deep Value-Based Care expert, her distinguished career spans over 25 years in senior leadership roles for some of the largest health insurers and healthcare IT solutions providers in the U.S. including Cotiviti, Anthem, HealthFirst, and the TriZetto Group.


A champion of transformational change, Rachael is passionate about improving the healthcare landscape, with a longstanding history of success in delivering innovative products, performance-enhancing analytics, growth-enabling operational and investment strategies, and cost-of-care controls.


Rachael was recently named the new CEO and co-founder of a startup company still in stealth mode but among the portfolio of 40+ companies owned by Redesign Health, a pioneer in powering innovation in healthcare. In her new executive role, Rachael will be focused on catalyzing the transition to value-based care for health organizations nationwide by offering purpose-built tools and expertise to enable transparent, collaborative, and effective VBC program implementations.


Rachael earned her Bachelor of Science from Montclair State University and a Master of Public Administration from New York University.


You connect with Rachael in the following ways:

Website: https://www.redesignhealth.com/

Linkedin: https://www.linkedin.com/in/rachaelmcjones/


To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.


You can connect with Laura in the following ways:


LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: 


Facebook: Vocal Impact Productions

@Laura Sicola 

Instagram: @VocalImpactProductions

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See omnystudio.com/listener for privacy information.

Laura Sicola Leadership Communication & Influence Expert, Speaker, Author, Podcaster

Dr. Laura Sicola is a leadership communication and influence expert, speaker, author of Speaking to Influence: Mastering Your Leadership Voice, and host of the podcast, Speaking to Influence: Communication Secrets of the C-Suite. Her mission is to transform executives into confident, inspiring leaders whether live or virtually in order to get the results they want and turn their vision into their legacy. As the founder of Vocal Impact Productions, she has trained and coached executives at Comcast, IBM, the US Department of Commerce and Women Against Abuse along with politicians, business owners and non-profit leaders from around the world.

Laura’s TEDx talk, “Want to Sound Like a Leader? Start by Saying Your Name Right,” has nearly 7 million views, and she has been featured on programs such as Fox & Friends First, NBC10 @Issue and PHL 17. She has also spoken to thousands at conferences such as the Professional BusinessWomen of California Conference and the PA Conference for Women.

Laura received her PhD in educational linguistics from the University of Pennsylvania, where she also taught from 2001-2013.