1. How this tool, which sounds like 'Instagram', can help you communicate with your customers and your team better Jim James 20:11

Knowing your customer is key for any business endeavor, it requires knowing more than their names, ages, and incomes. And according to Matt Schlegel, Principal at Schlegel Consulting : Evolutionary Team Effectiveness, personal dynamics cannot only help you understand your customers better but can also help you create a more effective team.

In this episode, Matt explains about the Enneagram, its 9 types of personalities, and how it could help you identify your own, your team members, and your customers' personality dynamics, so you could communicate with them more effectively.

Learn more about the Enneagram on Matt's book Teamwork 9.0, and how it could help with team problem-solving processes.

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Jim James Champion of the Unnoticed Entrepreneur

I was sold on the power of publicity to meet ambitious goals when I jumped out of the plane ✈ at the age of 17.

Since that slightly foolhardy stunt, I have always been on the side of the business owner who has a great story to tell but doesn't know how to get the recognition they deserve.

Since 1995 I have built brands and businesses as an entrepreneur. I've lived in Africa, America, China, Singapore, and the UK.

In 2022 I sold my PR Agency in Singapore.

Now I consult business owners on how to get noticed, host a podcast, a radio show, and publish books.