1. There Are No Difficult People, There Are Only Different Personalities - ft. Julian Leahy LetsTalkHumanBehavior 28:31

“Difficult” happens when we don’t slow down and invest the time and the energy to get to know the personality. Every person is two things. They’re the person that you see and their personality which you experience because it’s all about gaining the insights that you need to be able to work more efficiently and more effectively with the people by understanding their personality.

You can’t lead a person that you don’t understand

The understanding comes from understanding their personality traits.

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Richard Flint Keynote Speaker & Success Mentor

Richard Flint, CSP is Chairman and CEO of Flint, Incorporated, a company specializing in the training and development of individuals, companies, and associations. He has had the opportunity to address people in talks and seminars throughout the United States, Canada, Australia, New Zealand, and Europe.

As a keynote speaker and seminar leader, he addresses more than 200,000 people each year.
Richard has studied, researched, written, and spoken for 35+ years in his field of expertise – human behavior and development – through his programs in business, leadership, management, customer care, sales, ethics, motivation, and personal relationships.

He is known as one of the few whose finger is on the pulse of what is actually happening, doing the research and creating the programs that provide the clear direction necessary for a company to keep their leadership ready, their people focused, and their business vital and growing.