In this week’s episode, I am joined by Valerie Mazziotti, a Life and Health Coach with 30 years of experience as a family practice Physician Assistant. She helps providers reduce burnout by discovering techniques to improve their communication & organization skills, create goals and find support & networking opportunities with their colleagues. By improving provider and patient satisfaction, medical organizations save hundreds of thousands of dollars of loss due to provider turnover. 

Valerie and I discuss healthcare provider burnout, the effects of Covid-19 on patient-provider Relationships, improving provider satisfaction to prevent organizational turnover, and much more.

Tune in to this week’s episode to learn:

• How we can minimize healthcare provider burnout to reduce organizational turnover
• What employers can be doing to improve employee satisfaction in healthcare
• The importance of life outside of work and its relation to burnout 
• Why people are leaving the workforce, which has led to the great resignation in the healthcare industry 
• Tactics, strategies and training, that can organizations can being using to be proactive in minimizing burnout 

Grab your drink of choice and join the conversation!

Resources

Website: www.appcoachingnetwork.com

Connect with Valerie: appcoachingnetwork@gmail.com 

Connect with Jennifer George:

• @bestobsessed_with_jenn | Instagram
• Jennifer George | Website
• @jenngeorge08) | Twitter
• Jennifer George | Facebook

Click here to check out my book about connecting and communicating with patients to empower their experiences!

Stay up to date on everything happening with the Healthcare Provider Happy Hour by subscribing to my weekly newsletter at www.jennifergeorge.co 

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Jennifer George Author, Physiotherapist, Podcast Host

At the onset of my career as a Physiotherapist (PT) in 2007, I also became a caregiver to my chronically ill father. Throughout my career and caregiving, I saw both sides of the healthcare system – as a clinician and as a family member & caregiver – and I witnessed the gaps in communication between providers and patients. Walking into a medical appointment with my dad was always a psychological experience and quite often, his healing and our outlook was mainly impacted by the quality of the interactions.

When my dad died in 2018, I was inspired to write my first book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, published in June 2019. I wrote this book with the intention to help healthcare providers enhance their communication skills and be able to communicate with patients in such a way that it would help their patients achieve their highest level of function, recovery, and independence. My book has received a few awards and was an Amazon Bestseller upon its launch.

In October 2019, I further launched my podcast, The Healthcare Provider Happy Hour. The purpose of my podcast is to support the well-being of healthcare providers so that they may create the best patient experiences and minimize their risk of burnout. I’ve released over 200 episodes to date and have had the opportunity to chat with like-minded people on a similar mission over the past three years from all over the globe.”