In this week’s episode, I am joined by Amy Wood, the CEO of Copper Penny Consulting, LLC. She is a best-selling author, speaker, consultant, and coach. Amy lives with her husband and 3 daughters in Santa Rosa, California. She has a background in Healthcare Information Technology and has spent the last decade as a HIPAA Educator, Risk Assessor, and Data Breach Consultant. Out of the over 200 data breach investigations she’s consulted on, her clients have received ZERO fines and ZERO patient lawsuits. Her superpower is taking your boring, everyday compliance course and turning it into an entertaining and educational conversation. Her goal is to educate as many people as she can so she doesn’t HAVE to do data breach investigations (although she is there to help if you ever find yourself in one!)

Amy and I discuss her personal story of a data breach, and how this has led her into the technology field and area of security, to help others prevent this from happening to them, or their business.

Tune in to this week’s episode to learn:

• What the difference is between security and privacy when it comes to patient health information
• Why there is a growing concern about security in the healthcare space and why we are vulnerable to this 
• What you can be doing to protect your own information and your patient’s information
• How a disconnect in communication can affect the security of your organization’s information 
• How you can prevent breaches in both a clinical or a private practice 

Grab your drink of choice and join the conversation!

Resources

Website: https://www.copperpennyconsulting.com 

Instagram: @copperpennyconsulting

Facebook: Copper Penny Consulting, LLC

LinkedIn: Copper Penny Consulting, LLC 

Innovative Women in Healthcare Book: ​​www.amazon.com/Innovative-Women-Healthcare-Exceptional-Leadership/dp/1637921713 

Connect with Jennifer George:

• @bestobsessed_with_jenn | Instagram
• Jennifer George | Website
• @jenngeorge08) | Twitter
• Jennifer George | Facebook

Click here to check out my book about connecting and communicating with patients to empower their experiences!

Stay up to date on everything happening with the Healthcare Provider Happy Hour by subscribing to my weekly newsletter at www.jennifergeorge.co 

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Jennifer George Author, Physiotherapist, Podcast Host

At the onset of my career as a Physiotherapist (PT) in 2007, I also became a caregiver to my chronically ill father. Throughout my career and caregiving, I saw both sides of the healthcare system – as a clinician and as a family member & caregiver – and I witnessed the gaps in communication between providers and patients. Walking into a medical appointment with my dad was always a psychological experience and quite often, his healing and our outlook was mainly impacted by the quality of the interactions.

When my dad died in 2018, I was inspired to write my first book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, published in June 2019. I wrote this book with the intention to help healthcare providers enhance their communication skills and be able to communicate with patients in such a way that it would help their patients achieve their highest level of function, recovery, and independence. My book has received a few awards and was an Amazon Bestseller upon its launch.

In October 2019, I further launched my podcast, The Healthcare Provider Happy Hour. The purpose of my podcast is to support the well-being of healthcare providers so that they may create the best patient experiences and minimize their risk of burnout. I’ve released over 200 episodes to date and have had the opportunity to chat with like-minded people on a similar mission over the past three years from all over the globe.”