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How to Begin Shifting the Culture of Healthcare Organizations for Better Employee Retention with Jessica Calzaretta, President of Insight Global Health

  1. How to Begin Shifting the Culture of Healthcare Organizations for Better Employee Retention with Jessica Calzaretta, President of Insight Global Health Jennifer George 32:05

In this week’s episode, I am joined by Jessica Calzaretta, President of Insight Global Health. Insight Global Health is a healthcare staffing and services organization. They are part of Insight Global, an industry leader in staffing services across Technology, accounting & Finance, engineering, and healthcare. Jessica is responsible for all sales and recruiting, operations, and delivery to hundreds of Healthcare Providers across the US.

We will be covering topics around the great resignation happening in healthcare, such as: today’s culture in hospital systems, insights into recruitment and retention starting from the interview process, real-life examples of organizations that have shifted their own culture for the better, and much more. 

 

Tune in to this week’s episode to learn:

  • Some of the key reasons why there are shortages right now in healthcare
  • The current culture in healthcare organizations and how it’s affecting staffing
  • How to discover the core issues of the staffing shortages in your own organization 
  • Vital insights on retention and recruitment in the industry  
  • How an organization got its turnover rate to single digits with record-breaking revenue in the last 5 years 

 

Grab your drink of choice and join the conversation!

 

Resources

Insight Global: www.insightglobal.com/health 

 

Connect with Jennifer George:

Click here to check out my book about connecting and communicating with patients to empower their experiences!

Stay up to date on everything happening with the Healthcare Provider Happy Hour by subscribing to my weekly newsletter at www.jennifergeorge.co

Jennifer George Author, Physiotherapist, Podcast Host

At the onset of my career as a Physiotherapist (PT) in 2007, I also became a caregiver to my chronically ill father. Throughout my career and caregiving, I saw both sides of the healthcare system – as a clinician and as a family member & caregiver – and I witnessed the gaps in communication between providers and patients. Walking into a medical appointment with my dad was always a psychological experience and quite often, his healing and our outlook was mainly impacted by the quality of the interactions.

When my dad died in 2018, I was inspired to write my first book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, published in June 2019. I wrote this book with the intention to help healthcare providers enhance their communication skills and be able to communicate with patients in such a way that it would help their patients achieve their highest level of function, recovery, and independence. My book has received a few awards and was an Amazon Bestseller upon its launch.

In October 2019, I further launched my podcast, The Healthcare Provider Happy Hour. The purpose of my podcast is to support the well-being of healthcare providers so that they may create the best patient experiences and minimize their risk of burnout. I’ve released over 200 episodes to date and have had the opportunity to chat with like-minded people on a similar mission over the past three years from all over the globe.”

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