REPLAY – Listen in to one of our top episodes from 2022!

Originally released on February 1, 2022: I am joined by Marcie Resendes, Registered Nurse and Author of, ‘If The Brain Could Stop What The Eyes have Seen.’ Marcie shares her story of overcoming being diagnosed with PTSD, how she lives with it and manages it day to day. We also discuss methods of how we can protect ourselves against Burnout, leading to mental illness, and overwhelm in the workforce. 

About Marcie: “I am a 42-year-old wife, mother to three beautiful children ages 17, 15 and 6. I am a Registered Nurse and proud to say I have been for 21 1⁄2 years. The Nursing school Diploma Program at St. Clair College was a struggle, but I had a strong heart and passion to be a nurse; a good kick in the butt from my dad when I was 19 pushed me through.

During the summer of 1998, I volunteered at the Pelee Island Medical Clinic.I worked beside two wonderful nurses who allowed me to observe clinics, minor traumas, and what nursing in an isolated area is. I witnessed head injuries after drunken falls, fractures of bones, sprains and strains, as well as general labs and medical checkups. I loved the opportunity to gain this experience in nursing. It was totally different than at the hospital. I was able to observe how a team (EMS, Police, and Nursing) work together to get the job done. June 18, 1999 was the day my dreams came true: I graduated on the Principal’s Honour Roll. Finally, I could do what I had strived to do: take care of the sick and make them well.

Growing up I had been raised to treat the janitor with the same respect as the CEO of the company. I was told that each team member in a company has a vital job to do each and every day to keep the company running. Little did I know that after 19 1⁄2 years of caring for the sick, wounded, critically injured, dying and mentally unstable would leave me with wounds unrecognizable to the human eye. I attended an appointment with my Nurse Practitioner on January 10, 2019, and that’s when my life changed. I thought I was having a simple return to work appointment after a bout of influenza the week before, but it turned out to be so much more. When Bonnie the Nurse Practitioner walked in and observed me, her first statement changed my whole life: “You Have PTSD”.

Tune in to this week’s episode to learn:

• What signs she noticed when something was wrong & what actions she took
• How to incorporate self-care not only to your home life but to your work life
• What made her decide to write her book and the impact it’s had on others
• How we can better the well-being of providers in healthcare
• An example of the ABC method: Activating, Belief system and Consequence 
• How to manage the Fight, Flight or Freeze scenario 

Grab your drink of choice and join the conversation!

Resources

Website: https://marcieresendesbook.ca/ 

Instagram: @marcieresendes  

Facebook: https://www.facebook.com/marcie.resendes.1 

Connect with Jennifer George:

• @bestobsessed_with_jenn | Instagram
• Jennifer George | Website
• @jenngeorge08) | Twitter
• Jennifer George | Facebook

Click here to check out my book about connecting and communicating with patients to empower their experiences!

Stay up to date on everything happening with the Healthcare Provider Happy Hour by subscribing to my weekly newsletter at www.jennifergeorge.co 

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Jennifer George Author, Physiotherapist, Podcast Host

At the onset of my career as a Physiotherapist (PT) in 2007, I also became a caregiver to my chronically ill father. Throughout my career and caregiving, I saw both sides of the healthcare system – as a clinician and as a family member & caregiver – and I witnessed the gaps in communication between providers and patients. Walking into a medical appointment with my dad was always a psychological experience and quite often, his healing and our outlook was mainly impacted by the quality of the interactions.

When my dad died in 2018, I was inspired to write my first book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, published in June 2019. I wrote this book with the intention to help healthcare providers enhance their communication skills and be able to communicate with patients in such a way that it would help their patients achieve their highest level of function, recovery, and independence. My book has received a few awards and was an Amazon Bestseller upon its launch.

In October 2019, I further launched my podcast, The Healthcare Provider Happy Hour. The purpose of my podcast is to support the well-being of healthcare providers so that they may create the best patient experiences and minimize their risk of burnout. I’ve released over 200 episodes to date and have had the opportunity to chat with like-minded people on a similar mission over the past three years from all over the globe.”