- Episode 13: Patient Navigators – Helping You Navigate a Complicated Healthcare System Sandy Kibling 11:41
In 2021 my husband and I had gained the responsibility for caring for our Dad. He had many health issues, bad habits and was adapting to a new life and new location.
My husband works in finance, and I work in healthcare so I thought I could take the lead to navigate the system. We navigated the Veteran’s Administration, commercial insurance, Medicare and Medicaid federal programs and, researched independent living and assisted living, home care, and medication management programs. You name it we researched it, and it was mind boggling and exhausting.
At one point we were at our wits end and so frustrated that it had be that complicated. Thankfully the light for us was the patient navigators that helped us along the way. We didn’t even know they existed.
What we will discuss:
1. What is the role of a Patient Navigator and the differences whether it is from a health insurance perspective or the provider perspective?
2. Key areas where a Patient Navigator can assist.
3. Ways to find a Patient Navigator to assist you!