1. How You Can Courageously Face Conflict in the Workplace Jennifer Furlong 52:02

Unresolved workplace conflict wastes time increases stress, and negatively affects business outcomes. Marlene Chism, author, advisor, speaker, coach, and CEO of Marlene Chism Consulting, writes in her book From Conflict to Courage: How to Stop Avoiding and Start Leading how the “three A’s”—aggression, avoidance, and appeasing—are common yet destructive ways humans avoid the emotions triggered by conflict. 

Listen to Jennifer Furlong and Marlene Chism as they discuss workplace conflict resolution, how to decrease drama and improve the bottom line.

To contact Jennifer for communication skills training for your workforce or for you, visit her website at  https://www.communicationtwentyfourseven.com/

To contact Marlene and learn more about her work, check out the following URLs:




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Jennifer Furlong Author | Podcaster | Speaker | Communication Ace

Jennifer Arvin Furlong (aka Jen) is a communication and media specialist who has kept one foot on the professional side of the industry for three decades and the other foot on the academic side teaching communication and public speaking for almost two of those decades. She is an author, speaker, media literacy advocate, and Marine Corps veteran. Nowadays she stays busy as the Communications Director for Ad Fontes Media, as Board President for Media Literacy Now, as a speaker coach for TEDxSavannah, and as the host of the Communication TwentyFourSeven podcast, “where we communicate about how we communicate.”